Booking Clerk/Secretary at Vancouver Coastal Health

Vancouver, British Columbia, Canada -

Full Time

Start Date

Immediate

Expiry Date

25 Sep, 26

Salary

28.74

Posted On

27 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Scheduling, Medical Terminology, Reception, Typing, Data Entry, Patient Coordination, Word Processing, Spreadsheets, Database Management, Presentation Software, Timekeeping, Communication, Organization, Keyboarding

Industry

Hospitals and Health Care

Description

Notice NOW ACCEPTING LATE INTERNAL APPLICATIONS: Please note that the internal competition for this position is now closed, however we are still accepting late applications from qualified internal candidates. Should you choose to apply, your application will only be considered after on-time internal applicants have been considered. Description JOB SUMMARY:Within the context of a client and family centered care model and in accordance with established vision and values of the organization, position provides scheduling/booking, clerical and reception functions for the area. Duties include scheduling and booking a variety of client/patient appointments and follow up visits, tests and referrals, maintaining appointment calendars for all designated physicians and/or other designated health care professionals, maintaining and printing daily schedules that integrate activities from various sites as needed, rearranging schedules to meet changing demands/requests and preparing and confirming client/patient information. Maintains client/patient charts entering data into a computerized system and updating statistics on client/patient attendance. Arranges for patient transportation. Provides clerical functions that include typing technical and non-technical materials proficiently utilizing a variety of computer software applications such as word processing, spreadsheet, database and presentation software. Provides reception services by greeting clients/patients and others and directing them to appropriate areas and/or responding to general inquiries. Answers and responds to phone messages or forwards callers to appropriate health care professional or other personnel. Maintains departmental equipment, supplies and filing systems. Performs timekeeping functions for designated staff as required. QUALIFICATIONS:Education & Experience Grade 12, two year’s recent, related experience or an equivalent combination of education, training and experience.Knowledge, Skills & AbilitiesAbility to deal with others effectively.Knowledge of medical terminology.Ability to communicate effectively both verbally and in writing.Ability to organize work.Ability to operate related equipment.Ability to keyboard at 40 w.p.m. Physical ability to carry out the duties of the position.The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check. Details At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026.Unless otherwise noted on the posting, internal job postings close at 8:00 AM Pacific Time on the listed Closing Date. Please submit your digital application via the Internal Career Portal prior to the Closing Date & Time.Nursing & LPN successful applicants will be notified by email.We regret that only short listed candidates will be acknowledged.This is an internal job posting for Vancouver Coastal Health employees only.

Responsibilities

Provides scheduling, clerical, and reception functions for patients and healthcare professionals within a client-centered care model. Responsibilities include managing appointment calendars, maintaining patient charts, and handling general inquiries.