Booking & Client Support Specialist at Boutique Group

Columbus, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Sep, 26

Salary

0.0

Posted On

21 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Travel Coordination, Organization, Administrative Skills, Attention To Detail, Remote Work Management, Digital File Management, Professional Communication, Computer Proficiency, Itinerary Planning

Industry

Description

Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide. Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service. Opportunity Overview We are currently seeking motivated and service-oriented individuals to join our expanding remote team as a Booking & Client Support Specialist. This position focuses on assisting clients throughout the travel coordination process, helping organize reservations, answering questions, and ensuring important details are handled accurately. If you enjoy working with people, staying organized, and providing exceptional support, this could be an excellent opportunity to build valuable experience in a flexible remote environment. Primary Responsibilities Assist clients with coordinating travel-related requests and reservation details Review available travel options, accommodations, transportation, cruises, and vacation experiences Provide professional support throughout the planning and booking process Help maintain accurate travel records, confirmations, and itinerary information Communicate with clients through phone, email, and online communication platforms Respond to questions regarding travel arrangements and available services Monitor booking updates and assist with travel-related changes when needed Maintain organized digital files and client information Participate in virtual training programs and team development sessions Stay informed on supplier updates, destination information, and travel opportunities Qualifications Successful candidates often demonstrate: Excellent communication and customer service abilities Strong organizational and administrative skills Attention to detail and accuracy when handling information Ability to manage multiple tasks in a remote setting Comfort using online tools, web-based platforms, and computer applications Professional, dependable, and self-motivated work habits Willingness to learn new systems and procedures Reliable internet access and basic computer proficiency Requirements Must be 18 years of age or older Must be authorized to work in the United States, United Kingdom, Mexico, Australia, Spain, or other approved locations Must be comfortable communicating professionally in English What We Offer Remote work flexibility Self-directed scheduling options Structured onboarding and training resources Ongoing mentorship and professional guidance Personal travel booking platform Access to supplier partnerships and industry resources Travel incentives and exclusive industry benefits Opportunities for professional growth and advancement Collaborative and supportive virtual team environment

Responsibilities

Assist clients with travel coordination, reservations, and itinerary management across various travel categories. Provide professional support via phone, email, and online platforms while maintaining accurate client records.