Key Responsibilities

• Handle import and export shipment bookings with shipping lines, freight forwarders, and overseas agents.
• Receive and process booking requests from customers and internal departments.
• Prepare and submit booking details, including cargo information, container requirements, vehicle details, weight, volume, and destination details.
• Coordinate with shipping lines to confirm space availability, vessel schedules, sailing dates, and cut-off times.
• Follow up on booking confirmations and ensure timely communication with customers and relevant parties.
• Monitor shipment schedules and update booking status regularly.
• Coordinate with operations, transport teams, warehouses, and customers to ensure cargo readiness before shipment deadlines.
• Arrange container, RoRo, and vehicle shipment bookings as required.
• Prepare and maintain booking records, reports, and shipment tracking details.
• Handle booking amendments, cancellations, rollovers, and schedule changes when required.
• Ensure all booking information is accurate to avoid shipment delays or documentation issues.
• Liaise with overseas agents and shipping partners regarding shipment requirements.
• Provide professional support and updates to customers regarding booking status.

Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• 3-5 years of experience in shipping, freight forwarding, logistics, or booking operations.
• Experience dealing with shipping lines and international shipments is preferred.
• Knowledge of import/export procedures and shipping documentation is an advantage.

Skills & Competencies

• Knowledge of ocean freight booking procedures.
• Familiarity with shipping terms, vessel schedules, and container operations.
• Strong communication and coordination skills.
• Excellent attention to detail and organizational skills.
• Ability to manage multiple bookings and deadlines.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Experience with shipping systems, ERP, or logistics software is an advantage.
• Ability to work in a fast-paced environment and solve operational issues efficiently.

Benefits

• Health insurance coverage as per UAE regulations.
• Annual paid leave entitlement.
• Return air ticket to home country upon eligible annual leave.
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