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Booking Manager (Salon and Spa experience) at division50
Dubai, Dubai, United Arab Emirates -
Full Time

Start Date

Immediate

Expiry Date

10 Feb, 26

Salary

4000.0

Posted On

12 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Sales, Communication Skills, Microsoft Excel, Microsoft Word, Appointment Scheduling, Cash Transactions, Invoicing, Upselling, Organizational Skills, Professional Appearance, Calm Under Pressure, Flexibility, Social Media Familiarity, Beauty Therapy Support

Industry

Business Consulting and Services

Description
About the Role: We are looking for a friendly, organized, and sales-driven female professional to join our team at our upscale beauty salon in Business Bay. This role combines customer service, sales, and light administrative duties with occasional support for beauty therapy services, both in-store and for home visits. Key Responsibilities: Greet and welcome clients warmly as the face of the salon Handle client inquiries and bookings across various platforms (Instagram, WhatsApp, phone, walk-ins) Upsell services and products to clients, both in-person and online Provide exceptional customer service and maintain a professional salon atmosphere Maintain and update daily sales records, customer data, and reports using Excel and Word Manage appointment schedules and coordinate with the therapy team Handle cash transactions, invoicing, and basic front desk operations Assist therapists in scheduling and logistics for home service appointments Prior experience in a customer-facing or sales role (experience in a salon or spa is a plus) Strong communication skills in English (Arabic is a plus) Familiarity with Instagram, WhatsApp, and other customer platforms Proficient in Microsoft Excel and Word Professional appearance and a warm, approachable attitude Ability to handle multiple tasks and maintain a calm demeanor under pressure Flexibility to assist with occasional home service appointments Salary: 4,000 AED/month + Commission Opportunities for growth and in-house training Performance bonuses and recognition Friendly work environment in a high-end location
Responsibilities
The Booking Manager will greet clients, handle inquiries and bookings, and upsell services and products. They will also manage appointment schedules and assist therapists with logistics for home service appointments.