Booking Verification Specialist at Iron Mountain Ltd

Taoyuan City, , Taiwan -

Full Time

Start Date

Immediate

Expiry Date

31 May, 26

Salary

0.0

Posted On

02 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Booking Verification, Compliance, Process Adherence, Data Accuracy, Validation, Contract Review, Pricing Approval, SOW Review, Total Annual Amount Validation, Total Contract Value Validation, Communication, Process Improvement, Critical Thinking, Organizational Skills, Collaboration, Technical Aptitude

Industry

IT Services and IT Consulting

Description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Job Title: Booking Verification Specialist Job Profile: Sales Support & Administration Professional I/ Sales Support & Administration Professional II People Manager: No Description: The Booking Verification Specialist supports the Commercial Teams by assisting in the accurate and compliant processing of deals throughout the verification lifecycle. This role is crucial for ensuring that foundational deal details align with internal policies and documentation requirements. The Specialist plays a supportive role in validating information, contributing to the efficiency and accuracy of the opportunity-to-revenue transition, and learning the intricate processes involved in complex, multi-solution, and multi-country opportunities. Key Responsibilities: Global Compliance & Process Adherence: Adhere strictly to internal processes for booking verification, meticulously documenting any basic discrepancies or issues for escalation and resolution by senior team members. Opportunity-to-Revenue Verification: Oversee and meticulously verify the opportunity-to-revenue processes. Ensure accurate attachment of all required documentation, including pricing approvals, quotes, schedules, contracts, and Statements of Work (SOW). Data Accuracy & Validation: Assist in verifying that all required contracts, SOW, and related documents are accurately completed, signed, and aligned with company policies and deal requirements. Confirm pricing documents and details match agreed terms and company pricing policies, thoroughly reviewing discounts or special pricing for accuracy and proper approvals. Ensure the Total Annual Amount (TAA) is accurately reflected, complies with internal standards, and is validated in the attached opportunity documents, addressing any deviations. Verify that the length of the term is accurately documented and consistently matches across all related documents. Validate the correct calculation of Total Contract Value (TCV), ensuring it reflects the complete deal scope and cross-checking with pricing and contractual terms. Confirm all primary and opportunity products are documented, aligned with sales agreements, and that product details and quantities match the contract. Communication & Learning: Keep internal customers informed with regular updates on the status of open opportunities, under supervision. Actively learn about global booking policies and Iron Mountain procedures relevant to the opportunity-to-revenue cycle. Collaborate effectively within the team and learn from more experienced colleagues. Map and document existing sales and Deal Operations Center (DOC) processes, creating and maintaining a comprehensive process repository to ensure all information is accurate, current, and easily accessible for stakeholders. Process Improvement & Problem Solving: Proactively identify and address bottlenecks, inconsistencies, and opportunities for process improvement to enhance overall efficiency. Resolve conflicts and problems independently using advanced critical thinking skills. Drive improvement initiatives to streamline sales and operational processes, to minimize manual checks, improve accuracy, and increase efficiency across the sales organization. Qualifications: Language Proficiency: Mandatory fluency in English; preferred fluency in other international languages, with superior proficiency in both written and oral communication. Education/Experience: A University Degree (business, economics) in a related field is preferred. 2+ years of experience in a senior sales support function is required. Basic Analytical Skills: Self-motivated, critical thinker with the ability to recognize and identify process breakdowns or non-standard situations, providing insights, feedback, and solutions. Must be able to employ and activate advanced reading, writing, and analytical skills. Attention to Detail & Organization: Exceptional attention to detail, ensuring complete and accurate documents throughout the entire opportunity lifecycle. Exceptional organizational skills, including prioritization, scheduling, time management, responsiveness, and a sense of urgency to manage multiple concurrent Service Level Agreements (SLAs). Collaboration & Global Acumen: Prior experience collaborating across multiple teams and working across multiple time zones. Understanding of multi-country/global sales processes and adherence to internal procedures and SLAs. Interpersonal Skills: A positive team player and effective communicator with all levels of management and cross-functional organizations. Ability to excel in a diverse work environment and communicate with individuals from various educational and socioeconomic backgrounds. Project Management: Ability to manage projects through delegation and follow-up skills. Technical Aptitude: Familiarity with standard office software and comfort with learning new internal systems. Discover what awaits you: Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation. Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging. Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities. Championing Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness. Competitive Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.) Embrace Flexibility: Experience the freedom of remote/hybrid work, enabling a harmonious work-life balance (dependent on role). Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future. Valuing Every Contribution: Join a workplace that actively encourages and supports all talents and recognizes each individual's unique impact. Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce and leaving an enduring legacy for future generations. Category: Sales Operations Group Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.

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Responsibilities

This role supports Commercial Teams by ensuring the accurate and compliant processing of deals throughout the verification lifecycle, focusing on validating foundational deal details against internal policies and documentation requirements. Key duties include overseeing opportunity-to-revenue verification, ensuring correct documentation attachment, and validating pricing and financial figures like TAA and TCV.