BOOKINGS ADMINISTRATOR

Hereford Hospital | Administration | Permanent | Full Time
£24,531.00 per annum
37.5 hours per week
At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it’s driving connected health, helping the nation, transforming experiences, or building the career you want – we give you the support to do it all. Join our journey. It starts with you.
We are looking for a Bookings Administrator in our Hereford Hospital who will be responsible administering a large volume of email requests from referrals to appointments, ensuring the hospital meets its service deliverables whilst exceeding customer expectations. Preferably you will hold a NVQ level 2 in Business and Administration or equivalent and experience of working in a customer facing environment, to help us build a healthier nation.

AS AN EXPERIENCED ADMINISTRATOR INDIVIDUAL YOU WILL HAVE THE FOLLOWING SKILLS:

• Previous experience working in a fast paced customer service environment
• Demonstrable ability to prioritise and organise a workload of changing priorities in a fast-paced environment
• Excellent telephone manner
• Excellent verbal and written English communication skills
• Excellent working knowledge of Outlook and shared inboxes
• Good working knowledge of Excel, Word, bespoke database
• Excellent attention to detail
• An understanding of the importance of policies and operating procedures

Please refer the Job description for details