Apprenticeship Summary:

• You will work towards your Level 3 Business Administrator qualification across a total duration of 18 months!
• Training provider: LMP Group: https://lmp-group.co.uk/
• All online/remote learning, no classroom or college day release
• An allocated tutor will support you throughout the apprenticeship

ABOUT THE ROLE

Key details:

• Hours: Monday to Friday, 8.30am to 4.30pm, 37.5 hours per week
• Wage: £7.55 per hour
• Location: Suite 11, The Old Foundry, Walsall, WS1 3BZ
• Apprenticeship Standard: Level 3 Business Administration
• Duration: 16 months

Overview of the role
We are seeking a skilled and organised Bookings Co-Ordinator, to join our team. The ideal candidate will be responsible for managing, organising and analysing our rotas. You will communicate with staff and home managers to ensure our homes are safely staffed.

Key Responsibilities:

• Oversee staffing rotas for 13 residential homes across the West Midlands
• Allocate and book shifts for support workers and senior support workers
• Ensure homes are safely staffed with correct staffing ratios to keep young people safe
• Be responsible for 4 to 5 of the 13 homes, split into regions
• Ensure rotas are accurate and up to date
• Liaise with managers to discuss staffing needs
• Communicate effectively with staff and managers

The role also comes with the responsibility of being on call for the staffing of the homes. This is split with the team and rotated, the shift pattern for on call is:
Example:
Monday & Tuesday - Colleague 1
Wednesday & Thursday - Colleague 2
Friday, Saturday & Sunday - Colleague 3

Apprenticeship Summary:

• You will work towards your Level 3 Business Administrator qualification across a total duration of 18 months!
• Training provider: LMP Group: https://lmp-group.co.uk/
• All online/remote learning, no classroom or college day release
• An allocated tutor will support you throughout the apprenticeship!

The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

• Milestone 1. The Organisation - (Aims, Values, Policy)
• Milestone 2. IT Skills - (Systems, Record and document production, Financial processes and Professionalism and productivity).
• Milestone 3. Communication – (Verbal, Digital, Social Media, Stakeholder Management, Problem Solving, Integrity and Productivity)
• Milestone 4. Continuous Improvement – (Processes, Coaching and Developing others, Decision Making, Quality and Responsibility).
• Milestone 5. Project Management – (Project Lifecycle, business fundamentals: Finance, Change, PESTLE, leading a project).
• Milestone 6. Preparation for End Point Assessmen