Role: Patient Bookings Co-Ordinator
Location: SpaMedica, 120 Bark Street, Bolton , BL1 2AX
Hours: 37.5 hours per week Mon Sat (5 days in 6) Any weekend working will allow for a rota day off.
Salary: £23,875
Here at SpaMedica, our focus is on patient care, safety and satisfaction. As the UK’s largest provider of NHS cataract surgery, we’re experts at what we do, and that’s evidenced in the five-star feedback we receive from our patients.
Joining us as a Patient Bookings Co-Ordinator you will support our visions and values of safety, integrity, kindness and transparency are embedded in our day to day care to ensure we deliver the best service possible.
All of SpaMedica’s hospitals inspected by the CQC have been rated as ‘Good’ or ‘Outstanding,’ and we have recently been awarded Investors In People Platinum Accreditation.

SUMMARY OF BENEFITS:

• 30 days holiday (including bank holidays)
• Performance bonuses twice a year (up to 10%)
• Recommend a Friend Scheme (£350 reward for both)
• Free quarterly snacks, flu vaccinations, and DBS
• Access to exclusive discountsContinuous training and development

• Manage and maintain patient waiting lists.
• Book and arrange pre-assessment/surgery appointments/follow up appointments.
• Ensure clinics are fully utilised.
• Deal with appointment amendments.
• Ensure patients are seen within appropriate timeframes.
• To have knowledge of all procedures carried out by SpaMedica
• Help maintain and develop systems and processes.
• Take responsibility and act responsibly.
• Gather data and information.
• You will be motivated to meet your KPI’s. Your individual performance will be key contribution to the department achieving all targets for quality and productivity.Participate in regular 121s and team meetings with your manager.
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  Apply Today and be part of a team that puts patients at the heart of everything we do.
  Join SpaMedica: Where our values guide everything we do, and you can make a life-changing difference every day. Apply today and be part of a team that puts patients at the heart of everything we do.
  Important Information: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. Therefore, a submission for Disclosure to the Disclosure and Barring Service (formerly known as CRB) will be necessary to check for any previous criminal convictions.
  Equality and Diversity: SpaMedica is committed to promoting equality of opportunity, celebrating and valuing diversity, and eliminating any form of unlawful discrimination across our workforce. We ensure our people are truly representative of the communities we serve. All individuals, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation, are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at careers@spamedica.co.uk.
  Our Commitment: Our organisation is committed to safe and fair recruitment, safeguarding, and protecting those we care for and serve. We ensure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care.
  For more about us, visit SpaMedica.