Bookings Officer

at  Sonic HealthPlus

ABOUT US

Proudly Australian, Sonic HealthPlus is now the largest provider of corporate medicine in the country. With a national network of wholly owned metropolitan and remote clinics, we deliver Occupational Health, General Practice and integrated medical, paramedical and wellness services to both large and small corporate and community groups.

CANDIDATE REQUIREMENTS

The successful candidate will be well organised and have great administration skills with excellent customer service and interpersonal skills. You will also have an eye for detail and a desire to provide the best quality service to all staff and clients. Other requirements include:

• The ability to manage a diverse client base via phone and email
• Well-developed communication skills with an excellent phone manner
• A professional work ethic, willing to work independently as well as part of team
• Proficiency in Microsoft Office applications including Outlook and Excel
• Highly organised with the ability to prioritise and multi-task
• Willingness and flexibility to undertake additional tasks as required

Veterans and those with Defence Force experience, we encourage you to apply.

ABOUT THE ROLE

We are currently seeking a Bookings Officer to join our team in Osborne Park on a Full time basis, working 38 hours per week. Reporting directly to the Bookings Manager, this position will be responsible for coordinating medical appointments for clients. Some shifts will begin at 5am, requiring flexibility in your hours.

DUTIES

The responsibilities for this position include but are not limited to:

• Scheduling medical appointments
• Quality checking medical results
• Adhering to KPIs including client wait times and reporting requirements
• Logging all calls and monitoring phone queues
• Data inputting
• General administration duties