Bookings Officer at WorkSafe Victoria
Geelong, Victoria, Australia -
Full Time


Start Date

Immediate

Expiry Date

18 Nov, 25

Salary

0.0

Posted On

19 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospital/Health Care

Description
  • $73,742.00.00 per annum + 12% superannuation
  • Full time, fixed term opportunity (Until 03/06/2026 - parental leave backfill)
  • Wadawurrung/Geelong based role (hybrid work from home - 3 days a week in office)

KEY ACCOUNTABILITIES:

  • Undertake booking services using relevant IT systems, business processes and direct provider contacts (via phone and email)
  • Build rapport and maintain stakeholder relationships with IME/IIAs via telephone to manage fluctuating supply and demand for appointments.
  • Actively contribute to continual improvement in the system and processes.
  • Ensuring an effective and efficient customer service is provided to all key stakeholders.
  • Perform a diverse range of administrative task including scheduling IME/IIA booking within WorkSafe systems, maintaining databases accurately to ensure data integrity, and inbox management.
  • Ensure all bookings are made inline with Service Level Agreements.
    Please ensure you review the Position Description attached for additional information on accountabilities for this role.
Responsibilities

Please refer the Job description for details

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