JOB SUMMARY

To provide customer service and administrative support at Chesham Moor.

QUALIFICATIONS:

• A first aid qualification is desirable but not essential.
• Commitment to continuous professional development.

SKILLS:

• Ability to work both independently and as part of a team.
• Excellent levels of customer service.
• The ability to remain calm under pressure
• Ability to be resilient and adaptable.
• Ability to display strong interpersonal skills.
• Ability to use Microsoft Office suite of products and other such systems
  Job Types: Part-time, Permanent
  Pay: £12.65-£13.05 per hour
  Expected hours: 34 per week

Benefits:

• Company pension
• On-site parking

Work Location: In person
Application deadline: 29/08/202

• Greeting customers, answering the phone and providing information to members and visitors.
• Handling bookings, cancellations and memberships enquiries.
• Managing the reception area, directing visitors and ensuring a tidy and organised space.
• Ensuring accurate record-keeping, customer information and other relevant data.
• Assisting with serving in the café as and when required.
• Addressing customer queries and resolving issues efficiently and professionally.
• Assisting with event planning as required.
• Identify opportunities to increase revenue through memberships, classes, and events and feed these to management.
• Work with the wider Council team to achieve the Council climate goal of net zero by 2030.
• Any other duties as required by the senior leadership team that are commensurate with the grade.