BottleDrop Customer Service Associate - Bend at OREGON BEVERAGE RECYCLING COOPERATIVE

Bend, Oregon, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Apr, 26

Salary

18.05

Posted On

01 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Data Entry, Communication, Teamwork, Punctuality, Safety Standards, Equipment Operation, Problem Solving

Industry

Environmental Services

Description

Job Details Job Location: Bend RC 707 - Bend, OR 97701 Position Type: Full Time Salary Range: $18.05 - $18.05 Hourly Our Vision A world where no resource is wasted. Our Mission To ensure that no resource goes to waste by empowering people to redeem every container easily, efficiently, and effectively. Our Values We are loyal, resilient, trustworthy, creative, competent, and engaged. Summary Responsible for delivering superior customer service in a friendly, professional and considerate manner. Maintain the appearance of the BottleDrop Redemption Center and surrounding area to meet company standards. Primary Duties & Responsibilities Maintain the appearance of the facility inside and outside including sweeping, mopping, wiping down counters, machines, windows and doors, properly storing supplies and cleaning the break room and restrooms. Educate and introduce customers to Oregon’s Bottle Bill and the BottleDrop system. Assist BottleDrop customers with kiosk, payment slips, bags, tags, hand counts, and reverse vending machines (RVMs). Enforce daily limits in a professional and considerate manner. Efficiently and accurately complete all data entry requirements and the processing of beverage containers. Safely operate, maintain and troubleshoot equipment and Redemption Center tools. Escalate repair issues when necessary. Adhere to OSHA Safety Standards and OBRC policies. Adhere to proper PPE (safety glasses, hearing protection, hand protection) usage in designated areas of RC. Other job duties as assigned. Education/Experience High School diploma or GED required. Customer service and/or cash handling experience are preferred. Experience in a fast-paced retail environment is preferred. Requirements – Skills, Job Knowledge & Abilities •Strong verbal and written communication skills; ability to communicate professionally at all levels with internal and external business partners. Ability to work well in a team environment. Ability to operate manual/electric pallet jacks after training/certification. Ability to operate powered floor scrubber after training/certification. Ability to communicate effectively and provide a positive experience for our customers. Reliable with punctual attendance. Supervisory Responsibility None Travel None Working Conditions/Physical Requirements Work outdoors in various temperatures/conditions. Exposure to industrial equipment with moving mechanical parts. Occasional exposure to odors of empty beverage containers. Noise levels in designated areas of the redemption center require the use of approved hearing protection. Must be able to frequently lift/carry up to 30lbs. Must be able to occasionally lift/carry up to 50 lbs. Push/pull 50+ lbs. frequently (wheeled bag racks). Talking and hearing is frequently required. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to stand and walk. Must be able to bend/stoop/crouch/squat. Must be able to use arms/wrists/hands/grasp. Must be able to occasionally climb and balance. Qualifications

Responsibilities

The BottleDrop Customer Service Associate is responsible for delivering superior customer service and maintaining the appearance of the Redemption Center. They assist customers with the BottleDrop system and ensure compliance with safety standards.