OVERVIEW

We are seeking a dedicated and experienced Shift Leader to join our team in a fast-paced food service environment. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. As a Shift Leader, you will oversee daily operations, manage staff, and ensure that all food safety and quality standards are met. Your role will be crucial in maintaining a positive atmosphere for both employees and customers.

REQUIREMENTS -

• Strong leadership skills.
• Excellent customer service skills with the ability to engage positively with guests.
• Familiarity with cash handling procedures and proficiency in using POS systems.
• Ability to work flexible hours, including evenings, weekends, and holidays as required.
• Experience as a barista or in hospitality is considered an asset.
  All training will be provided- we are simply looking for someone who is eager to learn and grow with us.
  Come join our dynamic team where you can grow your career while making a difference in our guests’ dining experiences!
  Job Types: Full-time, Part-time, Permanent
  Pay: From $18.00 per hour
  Expected hours: 20 – 35 per week

Benefits:

• Casual dress
• Company events
• Discounted or free food
• Flexible schedule
• On-site parking
• Store discount

Application question(s):

• How many years of restaurant experience do you have?

Work Location: In person
Expected start date: 2025-09-0

• Supervise and coordinate the activities of team members during shifts to ensure smooth operations.
• Welcome guests warmly and ensure seamless service throughout their visit.
• Provide attentive table service and deliver an exceptional guest experience.
• Manage cash handling processes, including operating the POS system effectively (Micros POS experience is a plus).
• Provide excellent customer service by addressing guest inquiries and resolving any issues promptly.
• Train new employees on food handling procedures, safety protocols, and customer service expectations.
• Maintain cleanliness and organization of the kitchen and dining areas in compliance with health regulations.
• Monitor inventory levels and assist with ordering supplies as needed.
• Foster a positive team environment through effective communication and team management.