Box Office Attendant at Pablo Center

Eau Claire, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Dec, 25

Salary

0.0

Posted On

23 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Customer Service, Communication, Problem-Solving, Time Management, Team Collaboration, Computer Skills, Point-of-Sale Systems, Ticketing Systems, Cash Handling, Organizational Skills, Professional Demeanor, Flexibility, Reliability, Enthusiasm, Guest Service

Industry

Performing Arts

Description

Description Position Summary Pablo Center at the Confluence is seeking Box Office Attendants to join our Guest team. As one of the first points of contact for many of our patrons, Box Office Attendants play a vital role in creating a welcoming and professional guest experience. This role requires high energy, strong communication skills, and a background in sales and customer service. Candidates must also be comfortable and competent using computers and point-of-sale systems. Attendants are responsible for processing ticket purchases, memberships, and serving as a steward for all events in the building. The ideal candidate is enthusiastic, reliable, and eager to learn and grow in a fast-paced environment. This position reports to the Director of Guest Relations. This part-time role averages 5–25 hours per week, with scheduling based on the event calendar. Hours will vary, with most shifts occurring during evenings and weekends. Responsibilities · Sell and process tickets, gift cards, and membership packages at the counter and over the phone · Operate AXS and APEX ticketing systems; accurately handle cash and credit card transactions · Process and distribute will-call tickets for events · Assist with ticket reports and special projects · Maintain a clean, organized, and professional box office and coat check area · Support box office opening and closing procedures · Stock and manage box office inventory · Provide clear, courteous, and professional communication to patrons and staff · Proactively problem-solve to ensure a positive guest experience · Develop strong rapport with patrons and supporters of Pablo Center · Perform other duties as assigned Requirements Preferred Skills · Proven experience in sales and customer service (with references) · Strong computer skills; experience with ticketing or POS systems preferred · Previous ticket sales experience a plus Required Skills · Ability to work a flexible schedule, primarily nights and weekends · Dedication to providing exceptional guest service · Friendly, professional, and welcoming demeanor · Strong problem-solving and time management skills · Excellent verbal, written, and phone communication skills · Ability to collaborate effectively in a team setting · Comfort working in close proximity (within 5 feet) of artists, patrons, students, community members, board members, and staff · Ability to lift up to 40 lbs

Responsibilities

Box Office Attendants are responsible for selling and processing tickets, memberships, and gift cards, while providing a welcoming experience for patrons. They also assist with ticket reports, maintain the box office area, and ensure positive guest interactions.