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Box Office Supervisor - Full Time (Linq Promenade LV) at LOUISIANA DOWNS INVESTMENT COMPANY

Las Vegas, Nevada, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Jul, 26

Salary

0.0

Posted On

21 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Supervision, Staff Training, Customer Service, Conflict Resolution, Cash Handling, Accounting Procedures, Ticketing Systems, Data Analysis, Problem Solving, Sales Growth, Reconciliation, Event Set-up

Industry

Gambling Facilities and Casinos

Description

A Box Office Supervisor will maintain the consistency and supervision of various shifts, and assist Manager/Assistant Manager with any day-to-day activities. Will instruct and train new hires for the Box Office while assisting in implementing new information and training to existing sellers as needed or required by Box Office Manager/Asst. Manager. Can also process refunds, handle guest situations, and have all the knowledge available for the agents as it is needed at any given time. Box Office Supervisor will effectively impact ticket sales growth for all CET shows and entertainment venues by offering the bet guest experience. Box office Supervisor will coach sellers and inspire growth.

Responsibilities

The Box Office Supervisor oversees daily operations, manages staff shifts, and provides training to ensure high-quality guest experiences. They are responsible for driving ticket sales growth, handling guest escalations, and performing financial reconciliations.