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Box Office Ticket Agent - Full Time (Call Center LV) at Caesars Entertainment

Las Vegas, Nevada, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Jun, 26

Salary

0.0

Posted On

05 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Ticket Sales, Guest Assistance, Communication, Typing, Ticketing Systems, Positive Attitude, Problem Solving, Revenue Generation, Promotions

Industry

Gambling Facilities and Casinos

Description

As a Box Office agent you will be responsible in assisting guests with their show ticket needs. Additionally, Box Office agents are resources for all guest questions with an upbeat and positive attitude and is the first line of defense for improving guest experience . Generates revenue by selling and issuing show tickets directly to guests at the Box Office and via telephone. You will also be expected to effectively impact tickets sales through promoting performers and events throughout Caesars Entertainment venues. At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

Responsibilities

The Box Office agent is responsible for assisting guests with show ticket needs and serving as a primary resource for all guest questions with a positive attitude. This role generates revenue by selling and issuing tickets directly to guests and promoting performers and events.