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BPO Delivery & Governance Manager at Microsoft

Redmond, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Jan, 26

Salary

0.0

Posted On

09 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Excellence, Process Optimization, Supplier Engagement, Strategic Leadership, Collaboration, Innovation, Governance, Finance Operations, Transformation, Service Delivery, Global Finance Systems, Source-to-Pay Ecosystem, High Performing Teams, Growth Mindset, Accountability, Inclusion

Industry

Software Development

Description

Are you passionate about being a part of a high performing global team that values collaboration, process excellence and innovation? The Outsourced Services Delivery & Governance Manager within Finance Operations is a strategic leader responsible for driving operational excellence, transformation, and governance across Microsoft’s End Customer Investment Funds (ECIF) Operations BPO and Microsoft’s Contingent Staffing BPO (Contractor Services Program). This role is pivotal in ensuring high-quality service delivery, process optimization, and supplier engagement, acting as a trusted partner to the Director of Global Payout Solutions Operations. This opportunity will enable you to accelerate your career growth, deepen your understanding of global finance systems, and influence strategic transformation across Microsoft’s Source-to-Pay ecosystem. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

The role is responsible for driving operational excellence, transformation, and governance across Microsoft's End Customer Investment Funds Operations BPO and Contingent Staffing BPO. It ensures high-quality service delivery and acts as a trusted partner to the Director of Global Payout Solutions Operations.