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BPO Operations Supervisor (Davao) | Onsite at Tasq Staffing Solutions, Inc.

Davao City, Davao Region, Philippines -

Full Time

Start Date

Immediate

Expiry Date

22 Jul, 26

Salary

0.0

Posted On

23 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Leadership, Operations Management, Performance Management, Training, Scheduling, Workflow Optimization, Compliance, Safety Standards, KPI Tracking, Reporting, Resource Management, Inventory Management, Equipment Maintenance, Telco Sales

Industry

Staffing and Recruiting

Description

Work Setup: Onsite (Davao) Account/Category/Campaign: Operations Non-Negotiable Requirements: With BPO Telco / Telco Sales background No specific number of months or years of experience required Key Responsibilities Team Leadership: Hiring, training, scheduling, and evaluating employee performance. Operational Efficiency: Monitoring, improving, and managing day-to-day production workflows and processes. Compliance & Safety: Ensuring adherence to company policies, industry regulations, and safety standards. Metrics & Reporting: Tracking key performance indicators (KPIs) and preparing reports to evaluate operational success. Resource Management: Managing inventory levels, supplies, and equipment maintenance.

Responsibilities

The supervisor is responsible for leading the team through hiring, training, and performance evaluation while ensuring operational efficiency. They must also manage day-to-day workflows, monitor KPIs, and maintain compliance with company and industry standards.