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BPO Process Trainer (MOA) | Onsite at Tasq Staffing Solutions, Inc.
Pasay, Metro Manila, Philippines -
Full Time

Start Date

Immediate

Expiry Date

11 Aug, 26

Salary

0.0

Posted On

13 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

BPO Process Training, Curriculum Development, Expedia Account Management, Travel Industry Knowledge, Training Delivery, Course Evaluation, Operational Success, Team Capability Strengthening

Industry

Staffing and Recruiting

Description
Work Setup: Onsite (MOA, Pasay) Urgency: Urgent Status: Active Account/Category/Campaign: Training We’re looking for a BPO Trainer who can deliver engaging training, strengthen team capabilities, and drive operational success through learning. Non-Negotiable Requirements: Background in Travel, prioritize candidates with experience handling Expedia accounts. At least 2 years of BPO Process Trainer experience is required Handling Expedia account is required Key Responsibilities: Delivering training materials including presentation materials, training guides/manuals, course evaluations, etc. Coordinating training schedule based on training requirements Positions on this level have comprehensive knowledge of the specific discipline or the broader area in which the position operates. Executes specialized projects and activities and typically works according to set principles. Usually generates and initiates own workload and doesn’t need instructions or guidelines. Might also supervise work of less experienced professionals providing professional expertise and taking responsibility for the end product. Positions at this level are expected to significantly improve the day-to-day activities/processes.
Responsibilities
The role involves delivering training materials, guides, and manuals to strengthen team capabilities. The trainer is also responsible for coordinating training schedules and improving day-to-day operational processes.