REQUIREMENTS:

• Must be a Bachelor’s degree holder.
• Experience handling financial / Billing account as a Team leader is required.
• At least2-4 years TL experience in contact center environment.
  -Was able to handle a team of 15 - 20 associates.
  -Ability to communicate directly with the client, provide daily performance reporting to leadership + client.
• Must be able to coach to effective sales pitch practices, and lead the team by example and experience (rather than by definition).
• Amenable to work in 1 Nito Tower Archbishop, Reyes Ave, Cebu city or Mandaue.
• Should be willing to start anytime.
• Excellent verbal and written English communication skills.
  Job Types: Full-time, Permanent
  Pay: Up to Php45,000.00 per month

Benefits:

• Flexible schedule
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training

Schedule:

• 8 hour shift
• Night shift
• Rotational shift

Supplemental Pay:

• 13th month salary
• Overtime pay
• Performance bonus

Application Question(s):

• Total BPO international voice experience:
• Total Team lead experience in BPO international voice set-up:
• Do you have any experience as a Team Lead handling financial account in BPO International set-up?
• Unemployed?

Education:

• Bachelor’s (Required)

Experience:

• Team leader: 2 years (Required)

Language:

• English (Required)

Location:

• Cebu City (Required)

Willingness to travel:

• 100% (Required)

Work Location: In perso

Location at 1 Nito Tower Archbishop, Reyes Ave, Cebu City