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BPO Trainer - UK Collections | Quezon City at Tasq Staffing Solutions, Inc.

Quezon City, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

30 Sep, 26

Salary

0.0

Posted On

02 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Capability Building, Program Management, Risk Management, Stakeholder Management, Vendor Management, Procurement, Budgeting, Collections Training, Strategic Planning, Cross-functional Collaboration

Industry

Staffing and Recruiting

Description

100% onsite Night shift, no guaranteed weekends off Responsibilities Strategize, implement, and manage capability building programs that adhere to organizational objectives Plan and control deadlines, budgets and activities. Work with other program managers to identify risks and opportunities across different programs offered by the company Analyze, evaluate, and overcome program risks, and produce program reports for management and stakeholders Work closely with cross-functional teams to plan and develop scope, deliverables, required resources, work plan, budget, and timing for new and existing initiatives. Manage program keeping optimal return-on-investment in mind Manage vendors and procurement processes for capability building programs. Manage stakeholders and be accountable for delivering against established business goals/objectives Qualifications: At least 2 years of experience as a Trainer with at least 1 year experience in a UK, US, or AUS collections account in the past 4 years Required highest educational attainment: finished a bachelor's degree (any specialization)

Responsibilities

Strategize and manage capability building programs while overseeing budgets, deadlines, and program risks. Collaborate with cross-functional teams and vendors to deliver business goals and optimize return on investment.