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BPS - Voice Process Associate at Sopra Steria
Noida, Uttar Pradesh, India -
Full Time

Start Date

Immediate

Expiry Date

25 Jan, 26

Salary

0.0

Posted On

27 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Bps Customer Service, Customer Handling Experience, Utilities Experience, Excellent Communication Skills, Excellent Computer Proficiency, Comfortable with 24/7 Working Environment, Comfortable with Flexible-Offs

Industry

Information Technology & Services

Description
Company Description About Sopra Steria Sopra Steria, a major Tech player in Europe with 50,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2024, the Group generated revenues of €5.8 billion. The world is how we shape it. Job Description Experience: 1-2 Years Key Skills: BPS Customer Service / Customer Handling experience- Utilities experience preferred Excellent communication skills (spoken and written), Excellent computer proficiency, Comfortable with 24/7 working environment / Comfortable with Flexible-offs. Total Experience Expected: 00-02 years Qualifications Graduates only- Commerce background Additional Information Work from office is a key requirement as per the policy At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences. All of our positions are open to people with disabilities.
Responsibilities
The role involves providing customer service and handling inquiries related to utilities. Associates are expected to work in a 24/7 environment and manage customer interactions effectively.