Branch Administrator at Control Tech

Wysox Township, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Mar, 26

Salary

0.0

Posted On

16 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Office Support, Purchasing, Inventory Management, Accounts Receivable, Accounts Payable, Administration, Communication, Analytical Skills, Problem Solving, Organization, Detail-Oriented, Microsoft Office, ERP Software, Oil and Gas Industry Knowledge

Industry

Oil and Gas

Description

Job Brief: The Branch Administrator supports daily operations by providing customer service, inventory assistance, purchasing coordination, and administrative support. This role ensures a smooth workflow between the office, technicians, and clients while maintaining a professional and organized environment. Duties & Responsibilities: Customer Service & Office Support * Greet and assist customers, visitors, and vendors in a professional and friendly manner. * Answer and direct incoming phone calls, emails, and deliveries. * Maintain a clean, organized office and warehouse and ensure supplies are stocked. Purchasing & Inventory * Receive incoming packages and deliveries; verify accuracy and route items appropriately. * Receive materials into the ERP system (IFS) and transfer as needed. * Assist in purchasing materials, supplies, and equipment as requested. * Track open purchase orders and follow up with vendors on delivery status. * Create material orders for clients and maintain open communication of lead times. * Stage inventory items for technicians and clients to use on job sites. * Perform routine cycle counts in the warehouse and participate in yearly inventory. Work Tickets & Invoicing * Review technician time tickets for accuracy and completeness in the ERP software system (IFS). * Enter and/or correct technician time entries as needed. * Communicate with technicians, managers, and clients when additional information or corrections are needed. * Generate work tickets for client approval and enter them in online portals for review. * Create customer invoices and work with the AR department to adhere to client requirements. Accounts Receivable & Accounts Payable * Support the AP department with the entry of supplier invoices and reconciling credit card transactions in the ERP system. * Work alongside the AR department to submit customer invoices via online portals. General Administration * Prepare reports, forms, and documents as requested. * Maintain electronic files, records, and logs with accuracy and confidentiality. * Support leadership and operations teams with administrative tasks and project needs. * Coordinate with customers, suppliers, and subcontractors to obtain proper documentation. * Attend monthly branch safety meeting. * Other duties as required. Required Skills/Qualifications: * High School Diploma or equivalent. * Administration experience is required. * Strong written and verbal competencies. * Good communication skills, approachable, and professional. * Good analytical skills with the ability to problem solve. * Ability to work with a variety of people, both internal and external to the organization. * Good customer service skills and a proactive approach to solving customer issues. * Familiarity with the Oil and Gas service industry is preferred. * Experience working with accounting and/or enterprise resource planning (ERP) software is an asset. * Working experience with Microsoft Office applications (Outlook, Word, Excel). * Ability to work under pressure while displaying a polite and tactful manner to fellow employees and clients. * Highly organized and detail-oriented with the ability to meet deadlines * Must be able to work independently or in a team environment. 6:30 AM - 3:30 PM

Responsibilities

The Branch Administrator supports daily operations by providing customer service, inventory assistance, purchasing coordination, and administrative support. This role ensures a smooth workflow between the office, technicians, and clients while maintaining a professional and organized environment.