We have an exciting new opportunity for a branch analyst to join our friendly team in Mansfield. At Fosse Healthcare, we pride ourselves on our employee satisfaction and we’ll do everything we can to support you in your new role with us!

AS OUR NEW BRANCH ANALYST WE’D NEED YOU TO HAVE THE FOLLOWING SKILLS:

· Well organised and able to prioritise your own workload
· Good attention to detail
· Computer literate - Confident using IT
· Excellent communication (both written and verbally)
· Great customer service

· Checking/monitoring emails daily - Report any Complaints & Safeguarding’s identified to Branch Managers accordingly.
· Actioning any concerns/attention emails and make any relevant referrals. You will ensure all details of actions taken are logged onto our ‘Care Planning system’, for each service user.
· Ensuring any cancellations that are put through by care workers are manually entered onto our system correctly.
· Checking/monitoring finance on our system - Ensure all calls/visits are confirmed and accurate by the deadline for payroll.
· Checking/monitoring the care worker’s log in entries - Contact individuals to obtain correct times if any entries are incorrect.
· Checking/matching all ‘Double Up Visits’
· Inputting care home timesheets onto the system
· Actioning and making any appropriate amendments to the system from the weekly reports sent to you
· Completing and inputting data onto a 4-weekly report
· Reviewing the 4-weekly data and provide a weekly breakdown to your Branch Manager & Operations Analyst
· Liaising closely with Care Coordinators and notify of any hospital admissions, suspensions, holidays and terminated service users.
· Contacting and chasing local hospitals daily, regarding hospital admissions - Update our system with any cancellations/suspensions.
· Reviewing and monitoring data, reporting any concerns identified to the Branch Manager.
· Responding to any submissions queries (if required).
If you would like to be considered for this position, simply click ‘Apply Now’ and we’ll be in touch.
Job Type: Full-time
Pay: £23,000.00 per year

Benefits:

• Company events
• Company pension
• Employee discount
• On-site parking
• Referral programme

Schedule:

• Monday to Friday

Work Location: In perso