Branch Assistant at REXEL

Paignton, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

28 Jun, 26

Salary

0.0

Posted On

30 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Stock Management, Order Processing, Picking And Packing, Stock Control, Trade Counter Service, Internal Sales, Sales Administration, Quotation Management, Warehouse Duties, Goods Handling, Product Knowledge, Collaboration, Accountability, Customer Focus, Communication Skills

Industry

Wholesale

Description

Company Description Are you ready to take the next step in your career? Do you want to learn, grow, and make a real impact while working with a global leader in electrical wholesale? Rexel UK is seeking a motivated and enthusiastic Branch Assistant to join our Paignton branch, working Monday to Friday, 7:00am to 4:30pm. This is an exciting opportunity for someone who is passionate about delivering outstanding customer service and contributing to the overall success of the branch. Rexel is a worldwide expert in distributing electric and energy-efficient products and services. Our goal is to provide smart electrical solutions that improve the comfort, safety and security of our customers’ homes, businesses, and industries. The Benefits of a Career with Rexel: Bonus Scheme Time Off: 33 days annual leave (including bank holidays, increasing throughout the years too!) Take your birthday off and enjoy enhanced parental leave Support & Development: Extensive learning opportunities from day one Health & Wellbeing: Free virtual GP service, Healthy Mind Champions, and more! Perks: Staff discounts, exclusive holiday offers and free financial support and education Job Description As a Branch Assistant, you will be the face of our wholesale branch, providing excellent customer service on the Trade Counter to trade professionals and members of the public. You will also take ownership of shop displays to highlight promotions and store offers. Ad-hoc cover off customer deliveries maybe required. Your key responsibilities will include: Customer Service: Provide excellent service to customers over the phone and face-to-face. Stock Management: Handle stock in and out, including order processing, picking and packing, store transfers, and stock control. Trade Counter: Serve customers efficiently and professionally. Internal Sales: Make sales calls to a portfolio of existing and new customers, working closely with the external sales team. Sales Administration: Raise quotations, follow up on quotations, and process customer orders. Warehouse Duties: Assist with goods in/out, loading/unloading delivery vans, and picking/packing orders, which may involve some heavy lifting. Product Knowledge: Continuously enhance your knowledge by learning about new products entering the market. Qualifications At Rexel, we prioritise hiring individuals based on behaviours and potential, rather than requiring specific formal qualifications for roles, the behaviours that will set you up for success include: COLLABORATION: Building partnerships and working collaboratively with others to achieve shared objectives TAKES ACCOUNTABILITY: Taking action, overcoming obstacles, and meeting commitments CUSTOMER FOCUS: building strong customer relationships and delivering customer-centric solutions What we're looking for: A Valid In-Date Drivers Licence, no no more than 3 penalty points. Strong communication skills, with the confidence to interact effectively with customers and colleagues. Motivation to take on new challenges and learn. Good organisational skills, with the ability to work to deadlines and manage your workload. A customer-first mindset, understanding that the customer is the most important element of branch operations. Employment Type: Full-time Experience Level (for career site): Early Professional Contract Type: Permanent Job Family: Sales

Responsibilities

The Branch Assistant will serve as the face of the wholesale branch, delivering excellent customer service to trade professionals and the public over the phone and face-to-face. Key duties include managing stock, processing orders, handling sales administration like quotations, and assisting with warehouse duties including loading and unloading.