Branch Assistant at REXEL

Lerwick, Scotland, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

09 Jul, 26

Salary

0.0

Posted On

10 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Stock management, Order processing, Picking and packing, Stock control, Trade counter operations, Internal sales, Sales administration, Quotation management, Warehouse duties, Product knowledge, Communication, Relationship building

Industry

Wholesale

Description

Company Description Are you ready to take the next step in your career? Do you want to learn, grow, and make a real impact while working with a global leader in electrical wholesale? Rexel UK is seeking a motivated and enthusiastic Branch Assistant to join our Lerwick branch, working Monday to Friday, 7am to 4pm or 8am to 5pm. This is an exciting opportunity for someone who is passionate about delivering outstanding customer service and contributing to the overall success of the branch. Rexel is a worldwide expert in distributing electric and energy-efficient products and services. Our goal is to provide smart electrical solutions that improve the comfort, safety and security of our customers’ homes, businesses, and industries. The Benefits of a Career with Rexel: Bonuses: Performance related bonus scheme – get rewarded for growth Time Off: 33 days annual leave (including bank holidays, increasing throughout the years too!) Take your birthday off and enjoy enhanced parental leave Support & Development: Extensive learning opportunities from day one Health & Wellbeing: Free virtual GP service, Healthy Mind Champions, and more! Perks: Staff discounts, exclusive holiday offers and free financial support and education Job Description As a Branch Assistant, you will be the face of our wholesale branch, providing excellent customer service on the Trade Counter to trade professionals and members of the public. You will also take ownership of shop displays to highlight promotions and store offers. Your key responsibilities will include: Customer Service: Provide excellent service to customers over the phone and face-to-face. Stock Management: Handle stock in and out, including order processing, picking and packing, store transfers, and stock control. Trade Counter: Serve customers efficiently and professionally. Internal Sales: Make sales calls to a portfolio of existing and new customers, working closely with the external sales team. Sales Administration: Raise quotations, follow up on quotations, and process customer orders. Warehouse Duties: Assist with goods in/out, loading/unloading delivery vans, and picking/packing orders, which may involve some heavy lifting. Product Knowledge: Continuously enhance your knowledge by learning about new products entering the market. Qualifications As a Branch Assistant, you will be the face of our wholesale branch, providing excellent customer service on the Trade Counter to trade professionals and members of the public. You will also take ownership of shop displays to highlight promotions and store offers. Your key responsibilities will include: Customer Service: Provide excellent service to customers over the phone and face-to-face. Stock Management: Handle stock in and out, including order processing, picking and packing, store transfers, and stock control. Trade Counter: Serve customers efficiently and professionally. Internal Sales: Make sales calls to a portfolio of existing and new customers, working closely with the external sales team. Sales Administration: Raise quotations, follow up on quotations, and process customer orders. Warehouse Duties: Assist with goods in/out, loading/unloading delivery vans, and picking/packing orders, which may involve some heavy lifting. Product Knowledge: Continuously enhance your knowledge by learning about new products entering the market. Additional Information At Rexel UK, we’re all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results. By coming together as one team, we’re building a high-performance culture that not only drives success but also creates real value for our customers and communities. Creating an environment where individuality is celebrated and creativity flourishes, we're making sure everyone feels supported and confident to be their best. Employment Type: Full-time Experience Level (for career site): Experienced Professional Contract Type: Permanent Job Family: Sales

Responsibilities

The Branch Assistant will manage the trade counter, provide customer service, and handle internal sales and sales administration. Additionally, they will oversee stock management, warehouse duties, and maintain shop displays to promote products.