Branch Concierge - St Albans at Commonwealth Bank
Victoria, Victoria, Australia -
Full Time


Start Date

Immediate

Expiry Date

03 Dec, 25

Salary

0.0

Posted On

03 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Outsourcing/Offshoring

Description

Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster consisting of 31 hours per week:

  • Monday 9.15-4pm
  • Tuesday 9.30-4pm
  • Wednesday 9.30-pm
  • Thursday 9.30am-4pm
  • Friday 9.15-4pm

Do work that matters
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We have been serving our loca l communities for over 100 years with market leading products, services & technology .
What we do has a real impact at all stages of people’s lives – whether it’s opening your first account, saving for a wedding, buying your first home, or planning for your retirement. Work ing with us in RBS means you’ll positively impact our customers’ lives and ensure that when they need us, we’re there for them.

Responsibilities

IF THIS ROLE MATCHES YOUR EXPERIENCE AND CAREER GOALS, APPLY TODAY!

At Commbank , we’re determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples. You’ll be part of a community that’ll support you professionally and personally, every step of the way. Beyond your team, you’ll also have the opportunity to network across our Indigenous Employee Network, linking to Indigenous employees across CommBank.
OR
‘Aboriginal &/or Torres Strait Islander people encouraged to apply’
If you’re already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you’ll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
We’re aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.
Advertising End Date: 09/09/202

As Concierge for the [location] Branch of CommBank, you’ ll be the face of Commbank & the first person customers speak with to assist them. To do this you’l l :

  • Greet each customer & clearly understand their enquiry , guiding the customer to the appropriate channel
  • Build personal connection with customers through meaningfu l conversations to enhance their experience
  • Provide options for the customer through education & demonstration of our in-branch technology and digital banking options
  • Be aware o f movements within the branch, ensuring it’s running effectively & efficiently and that customers are satisfied with their experienc
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