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Branch Coordinator at Hocon Gas

Norwalk, Connecticut, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Apr, 26

Salary

0.0

Posted On

03 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Attention To Detail, Communication, Data Entry, Computer Skills, Microsoft Office 365, Administrative Coordination, Accounts Payable, Billing, Service Work Order Scheduling, Customer Interface, Payment Processing, Documentation, Liaison, Installation Work, Meter Readings

Industry

Consumer Services

Description

Description Coordinate the administrative activities within the local branch Work with Customer Experience and Delivery Dispatch to ensure customers' needs are met Liaison with Sales Department, ensuring all paperwork is properly documented and submitted and that all questions of the branch personnel are answered Receive customer payments and transfer funds as instructed Coordinate branch Accounts Payable activity and ensure all paperwork and documents are submitted in a timely manner Coordinate service work order scheduling and new equipment and customer install work is properly set up Leading customer interface for all installation work Ensure all service work order billing is complete and accurate prior to forwarding off the Billing Department Oversight and entry for monthly meter readings and administration of customer meter systems Requirements Three years Customer Service experience, preferably in the delivered fuels industry Attention to detail and can keep many items in the air at once Able to communicate effectively on different levels from drivers to technicians to managers and executive leadership Data entry and computer skills are a must, including back office systems, tablets, Microsoft Office 365

Responsibilities

The Branch Coordinator will coordinate administrative activities within the local branch and work with various departments to ensure customer needs are met. They will also oversee billing accuracy and manage service work order scheduling.