Branch Manager at Arbor Financial Credit Union

Caledonia, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Jun, 26

Salary

0.0

Posted On

24 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Branch Operations, Staff Coaching, Team Development, Multi-site Management, Scheduling, Performance Management, Business Development, Community Engagement, Member Relationship Building, Financial Product Promotion, Compliance, Audit Readiness, Budget Management, Cash Operations, Problem-Solving, Organizational Abilities

Industry

Banking

Description

Description Branch Manager Benefit Highlights Paid vacation, personal, sick, holiday, volunteer & birthday time off 401(k) with 6% match and 4% profit-sharing contribution Top-notch health insurance, dental, and vision HSA, Flexible spending plans, life insurance, and short-term/long-term disability coverage Employee Assistance Program to prioritize your wellbeing Tuition reimbursement Loan and mortgage discounts + higher rates for savings products Location: Grand Rapids Region About The Role The Branch Manager leads, coaches, and develops branch staff; oversees day-to-day operations across multiple locations; ensures efficient scheduling and adequate coverage; and drives overall performance. This role drives branch performance through proactive outreach, business development, and strong community engagement to help members improve their financial wellbeing. Where You’re Headed This role prepares you for expanded leadership opportunities within the credit union by building strong expertise in people development, and member-focused culture. As you grow, you'll position yourself for advancement.You’ll gain the skills and visibility needed to help shape the credit union’s long-term success while advancing your own leadership career. What You’ll Do Lead multi-site branch operations, ensuring efficient scheduling, daily workflow management, and operational excellence. Recruit, onboard, coach, and develop branch staff to drive performance, service quality, and compliance. Build strong member relationships through proactive outreach, needs assessment, and promotion of financial products and services. Support staff with complex member issues and serve as a backup for frontline roles as needed. Oversee community engagement and business development initiatives to support growth and visibility. Monitor branch performance metrics, implement strategies to meet goals, and maintain audit-ready compliance with all regulations. Manage branch facilities, cash operations, security procedures, supplies, and budget. Is This You? High School Diploma or equivalent At least 3 years of experience in retail banking Minimum 2 years of leadership or management experience with proven coaching and team-building skills Professionalism in conduct, communication, and appearance Strong knowledge of financial products, services, regulations, and compliance requirements Strong attention to detail with solid problem-solving and organizational abilities Ability to work collaboratively with frequently changing priorities Preferred But Not Required: College degree, experience in lending, familiarity with Fiserv DNA, proficiency in MS Office Why Join Arbor? For over 90 years, Arbor Financial Credit Union has helped members and employees thrive. We’ve built a workplace grounded in our core values: Work Together, Do the Right Thing, Be Creative, and Have Fun. Here, you’ll enjoy meaningful work, growth opportunities, caring teams, and great benefits. Visit our website to discover what makes us exceptional and apply in minutes: www.arborfcu.org/careers.

Responsibilities

The Branch Manager will lead multi-site branch operations, focusing on efficient scheduling, workflow management, and operational excellence while recruiting, coaching, and developing staff to drive performance and service quality. This role also involves building member relationships through proactive outreach and overseeing community engagement and business development initiatives to support growth.