Status: Exempt, Full-time.
Pay Rate: Commensurate with experience.
Reports to: Manager, Branch Operations.
Locations: Nashville, TN.
C3Bank, N.A., a premier business and commercial real estate bank located in Encinitas, California, is seeking a Branch Manager for their Nashville, Tennessee location. Our culture is built on a foundation of customer service as we Connect stories, Create the future, and Cultivate relationships. Internally our employees strive to support our customers through a high degree of integrity, strong work ethic, knowledge of bank products and services while working as a team and promoting togetherness and a supportive culture. C3bank fosters a great working culture for employees to grow and flourish.

JOB SUMMARY:

Under the direction of the Branch Operations Manager, the Branch Manager is responsible for ensuring branch operational activities run efficiently, provides leadership, training, supervision, and guidance within the branch, and promotes the corporate culture through coaching and staff motivation. The Branch Manager is responsible for branch compliance and adherence to all Bank policies and procedures and conforms to Regulatory and State Banking Regulations.

EDUCATION, SKILLS, AND EXPERIENCE REQUIREMENTS:

The specific minimum competencies (education and experience) required to perform this job successfully. An individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• At least 10+ years of bank branch experience with minimum four years (4 yrs.) of management/supervisory responsibility.
• High school diploma or equivalent required.
• Excellent time management, prioritizing and multi-tasking.
• Very good written & verbal communication skills.
• Interpersonal skills and team focused.
• Organized, detail oriented and focused on priorities and efficiency.
• Knowledge of, adherence to the Bank Secrecy Act and Anti-Money Laundering rules and regulations, observing economic sanctions by prohibiting transactions as specified by the Office of Foreign Asset Control (OFAC), following the bank’s customer identification program (CIP) rules, observing all Bank policies and procedures relating to BSA, OFAC, CIP, and related acts, and participation in ongoing related training.

DUTIES AND RESPONSIBILITIES:

• Responsible for contributing to the overall profitability of the bank by providing excellent customer service, identifying new business/client relationship opportunities, and retaining current customers.
• Manage branch growth through ongoing knowledge and training of products and services offered by C3bank and by coaching staff to cross sell bank products and services.
• Encourage referrals for Treasury Management Services, online banking, merchant bankcard services and other bank products and services to meet customer needs.
• Adhere to bank policy and procedures to ensure the safety and security of the branch office, including but not limited to, following opening and closing procedures, assigning and adhering to signing authority limits, managing control of keys, combinations and alarm codes while focused on segregation of duties.
• Manage branch staff by providing day-to-day coaching, conducting periodic verbal reviews, as required. Provide written disciplinary action when warranted and timely annual performance evaluations to ensure continued career growth.
• Ensure that branch staff complete assigned online compliance training courses, allowing them time to complete the required courses during the business day.
• Provide training for new branch staff and cross-training for existing staff in operational duties for continued career growth.
• Conduct regular monthly meetings with branch office staff, which includes any monthly branch training.
• Responsible for branch cash administration, including but not limited to, providing tellers with appropriate cash limits, daily office cash balancing, ensuring the branch cash limits are not exceeded, researching teller cash differences.
• Review and handling of daily branch reports, including but not limited to management reports.
• Review and approve large transactions, securing proper authority from Sr. Management for those over individual authorization limits.
• Timely completion of monthly branch certifications.
• Mitigating controllable operations losses.
• Identifying areas to improve productivity and operational efficiencies.
• Participate in Branch Management, compliance, and operations meetings, as required. Provide input to these meetings relative to the Branch Manager’s areas of expertise.
• Represent C3bank in community events as required to promote the bank brand and its services, which may include evenings and weekends, as needed.
• Ability to work flexible hours, as needed.
• Other duties as assigned by direct Manager.

The specific minimum competencies (education and experience) required to perform this job successfully. An individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• At least 10+ years of bank branch experience with minimum four years (4 yrs.) of management/supervisory responsibility.
• High school diploma or equivalent required.
• Excellent time management, prioritizing and multi-tasking.
• Very good written & verbal communication skills.
• Interpersonal skills and team focused.
• Organized, detail oriented and focused on priorities and efficiency.
• Knowledge of, adherence to the Bank Secrecy Act and Anti-Money Laundering rules and regulations, observing economic sanctions by prohibiting transactions as specified by the Office of Foreign Asset Control (OFAC), following the bank’s customer identification program (CIP) rules, observing all Bank policies and procedures relating to BSA, OFAC, CIP, and related acts, and participation in ongoing related training