REQUIREMENTS:

To be successful in this opportunity as a minimum you must have:

• Previous experience in managing technical teams in HVAC or a similar field.
• Ability to develop and implement budgets.
• Skilled in chairing team meetings and facilitating the review of deliverables.
• Strong ability to develop and deliver operational delivery and margin improvement strategies.
• Proficiency in creating presentations and report writing.
• Well-developed analytical skills with extensive knowledge of HVAC and related industries.
• Ability to bridge workforce planning and service delivery despite conflicting priorities.
• Acts swiftly and recalibrates with data support, maintaining a can-do attitude.
• Morale lifter who encourages team unity and values each individual’s contribution.
• Open to constructive feedback and considers input from others.
• Demonstrates leadership by example, motivating and communicating effectively with the team.
• Empowers others and encourages participation, resolving conflicts constructively.
• Strong customer relationship skills with urgency in addressing customer needs
• Excellent interpersonal skills, achieving outstanding productivity from the team

We are looking for a team orientated and customer focused Branch Manager with the ability to provide an excellent experience to internal client and our clients in the field. Therefore, you will;

• Visitation of Key Accounts at regular intervals and build strong lasting client relationships
• Motivation of staff and maintenance of team building concepts
• 100% Compliance with contracted Preventative Maintenance obligations and repair methods.
• Ensuring compliance to legislation, Allocated and planned contract hours and Company expectations
• Workforce planning principles maximising field performance
• Delivery of revenue, gross margin, overheads and base profit budgets
• Drive strategies for growth as outlined by the Service Manager and in line with business targets / strategies
• Identify and implement local growth strategies to increase growth in Maintenance Base and pull through work
• Delivery of company standards in relation to presentation, productivity and profitability
• Effective implementation of strategic requirements as determined by the General Manager / Aftermarket Sales Manager
• Drive reporting strategies and disciplines
• Formulation of Budgetary Plans and completion of necessary templates on monthly/Annual Basis
• Monthly Forecasting (Accuracy, timeliness)
• Strategic management to ensure efficiency gains across portfolios, employees, and utilisation
• Working with the EHS & Q to develop state based systems to meet legislative and statutory requirements
• Drive OH&S & Ethics compliance across workforce / busines

THE ROLE

The Branch Manager leads local HVAC service operations, taking full ownership of customer relationships and frontline workforce performance. This role is accountable for delivering branch-level outcomes across safety, service quality, financial performance, and team engagement. With a strong focus on local execution, the Manager drives continuous improvement in systems and compliance, ensures proactive maintenance delivery, and fosters a culture of accountability and care. By aligning branch operations with broader business goals, the Manager plays a pivotal role in growing the customer base, motivating staff, and ensuring the branch operates as a high-performing, customer-focused unit.

KEY RESPONSIBILITIES

We are looking for a team orientated and customer focused Branch Manager with the ability to provide an excellent experience to internal client and our clients in the field. Therefore, you will;

• Visitation of Key Accounts at regular intervals and build strong lasting client relationships
• Motivation of staff and maintenance of team building concepts
• 100% Compliance with contracted Preventative Maintenance obligations and repair methods.
• Ensuring compliance to legislation, Allocated and planned contract hours and Company expectations
• Workforce planning principles maximising field performance
• Delivery of revenue, gross margin, overheads and base profit budgets
• Drive strategies for growth as outlined by the Service Manager and in line with business targets / strategies
• Identify and implement local growth strategies to increase growth in Maintenance Base and pull through work
• Delivery of company standards in relation to presentation, productivity and profitability
• Effective implementation of strategic requirements as determined by the General Manager / Aftermarket Sales Manager
• Drive reporting strategies and disciplines
• Formulation of Budgetary Plans and completion of necessary templates on monthly/Annual Basis
• Monthly Forecasting (Accuracy, timeliness)
• Strategic management to ensure efficiency gains across portfolios, employees, and utilisation
• Working with the EHS & Q to develop state based systems to meet legislative and statutory requirements
• Drive OH&S & Ethics compliance across workforce / business