JOB DESCRIPTION – BRANCH MANAGER

The Branch Manager directs the sales, administration, parts, service, production, and paint departments at their assigned location. In support of the corporate mission, the Branch Manager will set the strategic direction and growth and profit plans. Ensures team delivers best-in-class service to the customers.

EXPERIENCE, EDUCATION AND SKILLS:

• The successful candidate will have a degree in business or engineering (or other field) or a suitable combination of knowledge, skills, and abilities.
• 10 to 15 years’ experience in the commercial service truck or similar industries.
• Must possess strong organizational, negotiation, interpersonal, and leadership skills.

• Oversees all functions / departments at assigned location, including sales, parts, service, production, paint and administration.
• Responsible for the profit and loss of the location, including compliance to the budget and financial targets and response plans to below standard conditions.
• Responsible for setting sales forecasts and managing the sales funnel.
• In cooperation with the Vice President of Sales, sets and manages individual sales plans, including quarterly reviews with executive team.
• Responsible for maintaining location inventory levels in accordance with established targets and ensures cycle counts are completed on schedule.
• Assists Accounts Receivable department with collections on location customer accounts.
• Monitors and maintains the Sales, Inventory & Operations Plan (SIOP), keeps data accurate and ensures staffing levels are set to ensure all commitments are met.
• Attends weekly sales meetings and accountable for ensuring sales team meeting assignments.
• Reviews and acts on weekly opportunities report and last contact report.
• Monitors performance of the team including setting goals and objectives, and takes necessary steps to motivate, train, mentor and performance manage location staff.
• Ensures teams’ compliance with all policies, procedures and guidelines established by the corporate management team.
• Responsible for maintaining the location compliance to Environmental, Health and Safety policies and regulations as well as general housekeeping standards.
• Responsible for facility upkeep and facilitating repairs and maintenance.
• Initiates and/or contributes to continuous improvement projects, including but not limited to implementing lean manufacturing best practices.
• Review and approve quotes and cost reports.
• Review closing margin reports and report out on variances to standards.
• Review and approve commission reports for directly reporting sales representatives.
• Review and approve direct reports’ expense reports and ensure compliance to company policies.