Branch Manager (Hair treatment) at The People Lab Pte Ltd
Singapore, , Singapore -
Full Time


Start Date

Immediate

Expiry Date

08 Dec, 25

Salary

5500.0

Posted On

09 Sep, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Hair Care, Interpersonal Skills

Industry

Marketing/Advertising/Sales

Description

Responsibilities:

  • Lead and manage a team of staff to grow the business through staff motivation, coaching, customer management and customer experience
  • Handle daily operations including customer complaints and administrative paperwork
  • Develop and implement strategies to drive sales, meet branch KPIs (e.g., monthly sales, customer spend), and increase profitability
  • Track sales performance of outlet and implement improvements
  • Provide personalized recommendations for hair care products, packages to customers and perform hair treatments and other services when necessary
  • Manage and schedule staff roster to maintain optimal manpower
  • Train and develop staff to increase their performance and efficiency

Requirements :

  • Minimum 3-5 years of experience in hair care or related industry
  • Prior supervisory of 1-2 years of experience is preferred
  • Sales-oriented mindset with a track record of meeting or exceeding targets
  • Excellent communication and interpersonal skills
  • Customer service-oriented with the ability to build great customer relationships
  • Able to communicate in Chinese due to Chinese speaking customers

Other Information:

  • With commission

All applications will be treated confidentially.
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EA Licence No.: 24C250

Responsibilities
  • Lead and manage a team of staff to grow the business through staff motivation, coaching, customer management and customer experience
  • Handle daily operations including customer complaints and administrative paperwork
  • Develop and implement strategies to drive sales, meet branch KPIs (e.g., monthly sales, customer spend), and increase profitability
  • Track sales performance of outlet and implement improvements
  • Provide personalized recommendations for hair care products, packages to customers and perform hair treatments and other services when necessary
  • Manage and schedule staff roster to maintain optimal manpower
  • Train and develop staff to increase their performance and efficienc
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