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Branch Manager - Hola Branch at KCB Group

Kenya, Nakuru, Kenya -

Full Time

Start Date

Immediate

Expiry Date

24 Jul, 26

Salary

0.0

Posted On

25 Apr, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Branch Management, Profitability Management, Liability Portfolio Management, Asset Portfolio Management, Customer Retention, Customer Service, Risk Management, Team Leadership, Coaching, Digital Migration, Cash Management, Banking Operations, Credit Management, Relationship Management, Sales Management

Industry

Banking

Description

Key Responsibilities * Achieve profitability targets through revenue maximisation and prudent cost management. * Grow and monitor branch’s liability and asset portfolios to achieve business targets. * Grow the customer base, ensure retention of existing customers through high level of customer satisfaction and cross selling. * Overall management of the branch through efficient utilization of resources. * Delivery of excellent customer service through maintenance of high service standards. * Ensure compliance to Enterprise-Wide Risk Management Framework. * Motivate, coach, and develop a high performing team. * Champion digital migration in the branch. The Person For the above position, the successful applicant should have the following: - * A Bachelor’s Degree from a recognized institution. * Cash Management Training is required. * A minimum of 8 years General Banking experience with at least 2 years at as Branch Manager. * Should have at least 6 months experience in Branch Operations: Cash, Clearing, Accounts & Administration. At least 4 years’ experience in the following roles:of high-performingthe * Personal/Business/Retail Banking or Sales Manager. * Credit Management. * Customer Service / Relationship Management.

Responsibilities

The Branch Manager is responsible for leading the branch to achieve profitability targets and business growth through effective resource utilization. They must also ensure high standards of customer service, risk management compliance, and the development of a high-performing team.