Branch Manager I at First Farmers Bank & Trust

Greentown, Indiana, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Apr, 26

Salary

0.0

Posted On

21 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supervision, Customer Service, Sales, Coaching, Training, Branch Operations, Financial Consultations, Compliance, Community Engagement, Problem Solving, Analytical Skills, Communication, Interpersonal Skills, Relationship Management, Team Management, Strategic Planning

Industry

Banking

Description

Description Branch Manager I About First Farmers Bank & Trust First Farmers Bank & Trust has been proudly serving families, farms, and businesses since 1885, building relationships rooted in trust and community. With over 140 years of experience, we’ve grown to become one of the largest community banks in Indiana and Illinois, offering a full range of financial services—from personal and business banking to agricultural lending and mortgage solutions. Our mission is simple: deliver personalized financial services while fostering strong relationships that help our communities thrive. We believe in combining today’s digital banking convenience with the traditional values of integrity, perseverance, and customer care. With 37 branches in Indiana and Illinois, we remain deeply committed to the communities we serve. Through initiatives like financial education programs, scholarships, volunteerism, and local partnerships, we invest in what matters most—people. At First Farmers, we also invest in our employees. We offer competitive benefits, opportunities for professional growth, and a culture that values collaboration and community engagement. When you join our team, you’re not just starting a job—you’re joining a company built on heart and grit. Position Summary The Branch Manager I position administers management for a full service, profitable branch for First Farmers Bank & Trust. Supervising branch retail staff and providing input on different committees as needed throughout the year is required. This position must assist customers in providing detailed knowledge of bank products and services, articulate the benefits and conditions of these services and cross sell products to new and current clients as needed. Key Responsibilities 1. Supervise, train, coach, and perform annual reviews for all branch personnel 2. Manage overall branch operations including but not limited to: Scheduling branch staff Develop job responsibilities and goals for each employee at your branch Have monthly meetings with your staff to discuss sales opportunities and operational issues Have weekly huddles with your staff – subject matter to be determined by the Regional Team 3. Establish and help attain performance objectives for your branch 4. Contribute t o the interaction with other bank departments, to include but not limited to Commercial Loan Officers, Mortgage Officers, Wealth Management, and SCI Leasing to leverage sales opportunities 5. Provide quality customer service through knowledge of bank products and services 6. Expand and retain bank customer relationships and solicit new relationships from prospective customers 7. Educate new and existing customers about features and benefits of bank products and services. Proactively refer customers to appropriate personnel 8. Develop and implement strategies to help grow deposits 9. Investigate competitive offerings in your market 10. Review and provide reports to management including: Branch totals for deposit Teller offage Total cash for your branch Past due safe deposit boxes 11. Conduct financial consultations with customers and take applications for all consumer loans including home equity line of credit applications 12. Assist commercial loan officers with past due customer information for your branch 13. Determine fee refunds and settlement of the NSF list in conjunction with the Head Teller 14. Oversee the maintenance items for your branch, including the parking lot 15. Assist in counting tellers out when they are off more than $100 or with surprise audit counts 16. Test the branch security equipment and investigate security issues as needed 17. Coordinate training of staff on all bank products and services on an ongoing basis 18. Maintain customer contact and handle customer complaints 19. Ensure the branch stays in compliance of all applicable federal and state regulations 20. Ensure completion of all quarterly education courses 21. Build and insure employee and customer satisfaction levels are met 22. Attend all applicable meetings including Branch Manager Meetings 23. Be an active member in the community 24. Complete the CD maturity list - calling upon all customers in question 25. Assist tellers and CSR’s in peak times to expedite the work flow Processing customer transactions such as, cashing checks, handling deposits, withdrawals, money orders, and cashier’s checks Balance cash within teller drawer daily; pull and check teller balances daily Manage and resolve all customer requests for updates, inquiries and any problems either in person or over the phone Process cash advances; spring/fall property taxes; and wire transfers as needed Processing/Ordering checks and all related products for customers Open all consumer and commercial deposit accounts while looking for opportunities to cross-solve potential financial needs Follow-up with all new accounts utilizing the 2-2-2 process 26. Perform back-up Head Teller duties as needed Ensure and oversee daily Teller balancing Ensure Teller line is in compliance with all established policies, and procedures Maintain accurate records and secure control of vault inventories, cash and other negotiable items. Maintain adequate supplies of all inventories Branch vault responsibilities including ordering weekly and balancing daily Ordering and maintaining branch supplies Responsible for keeping the staff up-to date on all FFBT policies and procedures Review and provide reports on Past Due Safe Deposit Boxes and Teller Offages 27. Participate in any sales activities as directed by the Regional Branch Manager 28. Perform other duties as assigned Requirements Relationships/Qualifications: 1. Responsible to the Regional Branch Manager for the fulfillment of duties assigned 2. Will have contact with the customers and public 3. Ability to manage branch-banking personnel engaged in retail operations to achieve profit, growth and customer service objectives within bank policy guidelines 4. Previous experience in the deposit area (teller), sales and staff management preferred 5. Requires sound knowledge of established procedures, methods and practices, and extensive knowledge of customer base 6. Good sales and computer skills, and a proven ability to develop business opportunities are necessary 7. Should be analytically minded and possess good judgment 8. Must demonstrate management, communication, and interpersonal skills 9. Maintain relationships within the business community including participation with community organizations and community projects Working Conditions: Normal office environment Extended viewing of computer screens Moderate lifting up to 25 pounds Environment may necessitate excessive standing Repetitive hand and arm movement Moderate business traveling

Responsibilities

The Branch Manager I oversees the operations of a full-service branch, managing staff and ensuring customer satisfaction. Responsibilities include supervising personnel, managing branch operations, and developing strategies to grow deposits.