Branch Manager II at THE DIME BANK

Carbondale, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

08 May, 26

Salary

0.0

Posted On

07 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Branch Management, Financial Services, Sales Strategy Implementation, Regulatory Compliance, Personnel Supervision, Customer Relationship Building, Bank Product Knowledge, Operating Procedures, Staff Training, Performance Monitoring, Budget Adherence, Risk Management, Lending Policies Knowledge, Consumer Loan Application Taking, Community Involvement

Industry

Banking

Description

Description Basic Qualifications Education/Training: B.S. or B.A. degree in related field preferred; specialized banking education and training. Skill(s): Clearly communicates in English; proficient reading, writing, grammar, and mathematics skills; proficient interpersonal relations, communicative, and sales skills; demonstrated management and supervisory skills sufficient to manage a staff of more (usually) than seven (7) employees; thorough knowledge of the features and benefits of all bank products and services; thorough knowledge of bank operating policies and procedures; visual and auditory skills; valid driver's license, as well as proof of auto insurance. Experience: A minimum of five (5) years' related experience normally required. General Responsibilities Responsible for managing the Branch Office in order to meet the financial services needs of customers in the assigned community market area; implementing strategies to achieve goals developed for the office as part of the Bank’s overall strategic plan; ensuring the office's compliance with operating policies and procedures and outside regulatory requirements; directly supervising assigned personnel; communicating with appropriate management and staff personnel; providing periodic reports. Essential Duties Manages the Branch Office in order to meet the financial services needs of customers in the assigned community market area as follows: a. Works with management in establishing growth, sales, and profit objectives for the branch; provides input to these objectives and to the manner in which performance will be measured and controlled. b. Ensures that the branch office is properly staffed and that the staff is trained to meet customer service needs as well as sales objectives. c. Makes certain that all office operations are performed in accordance with established Bank policies and procedures, either directly or through appropriate supervisor, e.g., branch balancing, control of vault cash, etc.; makes recommendations for changes/improvements as appropriate. d. Works across business units for the proper security, maintenance, and cleanliness of the branch; supervises the opening and closing of the building and vault; makes necessary provisions for the securing and accounting of negotiable items. e. Maintains current knowledge of federal and state regulations pertinent to branch office operations. f. Maintains records and prepares required monthly reports. g. Monitors overdrawn checking accounts and delinquencies. h. Communicates with other Bank departments to assist in answering questions and resolving issues. i. Makes certain that all Universal Bankers are adequately trained both with respect to product knowledge, selling techniques, fraud solutions and Bank’s CRM. j. Ensures that all reporting information is provided on a timely basis. k. Conducts regularly scheduled huddles and one-on-one staff meetings; actively encourages staff to build customer relationships. l. Serves as an active member of the office customer service team and is held accountable for sales performance; refers customers to other Bank departments as appropriate. m. Interacts with senior management and other Bank officers to further expand existing customer relationships and develop new contacts. n. Maintains a working knowledge of the Bank’s lending and credit policies and answers customer questions as appropriate; takes consumer loan applications. o. Partner with the Bank’s Business Relationship Officer to make sales calls on present and prospective customers within the brance's market area. p. Performs platform duties as needed. 2. Implements strategies to achieve goals assigned to the office as established in the Bank’s overall strategic plan; assists in the development of the annual budget for the office and adheres to budget parameters. 3. Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the workplace. 4. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements; ensures that the office and all personnel adhere to the same. 5. Directly supervises assigned personnel as follows: a. Assists in the selection of new personnel as appropriate. b. Makes provisions for the proper orientation and training of new personnel. c. Reviews employee performance throughout the probationary period and on an annual basis thereafter. d. Organizes, schedules, and distributes work among assigned personnel and ensures proper branch staff levels to meet customer needs. e. Approves non-exempt time records. f. Keeps personnel informed of pertinent policies and procedures affecting the office and/or their jobs; creates an atmosphere in which upward communication from employees is encouraged. g. Administers personnel policies and procedures as established by Bank policy. 6. Communicates with the Retail Banking Manager, other office managers, and appropriate staff personnel in order to integrate goals and activities; attends required meetings as assigned. 7. Provides periodic reports to the Retail Banking Manager and other groups as required throughout the Bank. 8. Actively participates in community organizations and activities in a manner which reflects favorably on the Bank. Ancillary Duties Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances. Job Location Assigned branch location Various outside locations Equipment/Machines Automobile Telephone Laptop, carrying case and cord Multifunctional Device (Fax, Copier, Scanner, Printer)

Responsibilities

The Branch Manager is responsible for managing the Branch Office to meet customer financial service needs within the assigned market area, which includes implementing strategies to achieve goals set by the Bank's overall strategic plan. This role ensures compliance with operating policies and regulatory requirements while directly supervising assigned personnel and providing periodic reports.