Branch Manager-Kisumu at Fin

Kisumu, Kisumu County, Kenya -

Full Time

Start Date

Immediate

Expiry Date

09 Mar, 26

Salary

0.0

Posted On

09 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Mentorship, Interpersonal Skills, Sales Strategy Development, Communication, Presentation Skills, Negotiation Skills, Professionalism, Ethical Standards, Team Management, Client Engagement, Performance Management, Market Analysis, Training, Coaching, Customer Service

Industry

Software Development

Description

Job Title: Branch Manager Department: Sales Reports to: Regional Branch Manager Employment Type: Full-Time Company Overview: Join us as we build Africa’s leading Neobank. Fin is a pioneering fintech company in sub-Saharan Africa, dedicated to creating a credit-led neo-banking platform for the continent. Our mission is to drive financial inclusion and empower individuals across Africa by providing access to affordable financial services. We are a passionate and diverse team, committed to making a positive impact in the lives of people throughout Africa. Guided by our core values—integrity, innovation, people, and teamwork—we are constantly seeking new ways to drive meaningful change. Job Summary The Branch manager is responsible for leading sales agents in their allocated region, driving the acquisition and growth of clients across all company’s products. The role requires high-level sales strategy, leadership, mentoring, and a strong understanding of lending practices. Key Responsibilities 1. Sales Strategy & Planning Develop and implement comprehensive sales strategies to drive disbursement growth. Set clear performance targets and monitor progress across all sales teams. Identify market trends and competitor activities to refine approach and positioning. 2. Team Supervision & Performance Management Supervise and support the sales agents, by providing directions to help them achieve their targets. Conduct regular coaching, field visits, and performance reviews for the agents Implement training programs and team motivation strategies. Recruit /headhunt and train agents Develop and Implement strategies to make dormant agents active 3. Sales Execution & Client Engagement Ensure effective lead generation, customer engagement, and high loan conversion rates. Drive quality customer service and ensure client satisfaction across all touchpoints. 4. Compliance & Reporting - Ensure sales processes adhere to internal policy, ethical standards, and regulatory requirements. - Prepare detailed performance reports and insights for senior management. - Collaborate with credit and other team members to improve sales effectiveness. Qualifications & Experience Bachelor’s degree in business, Finance, Marketing or related field 5+ years in sales within microfinance or financial services At least 2 years in a supervisory or senior team leader role. Experience managing a sales team across a region is highly desirable. Skills & Competencies Strong leadership, mentorship, and interpersonal skills. Ability to develop and execute winning sales strategies. Excellent communication, presentation, and negotiation skills. High level of professionalism and ethical standards.

Responsibilities

The Branch Manager is responsible for leading sales agents, driving client acquisition and growth across the company's products. This includes developing sales strategies, supervising teams, ensuring compliance, and engaging with clients.