WHY WORK HERE?

Great culture, pay, benefits, and investment in your training and development.
With Master’s Transportation, you can be part of a fast-growing, innovative company. Our new company headquarters located on 40 acres in Kansas City, MO, features a state-of-the-art, climate-controlled facility. The Master’s leadership team values our people and supports their growth and positive employee experience. For people looking to contribute, build on their skills, and work together for shared success, it’s an exciting time to join the company!

JOB SUMMARY:

The Branch Manager is responsible for overseeing and coordinating the administrative activities within a branch setting. The Branch Manager plays a crucial role in ensuring the smooth operation of the branch by managing various tasks such as organizing schedules, supervising staff, and maintaining branch supplies. Handles budgeting and financial tasks, including monitoring expenses and preparing reports. The Branch Manager also acts as a point of contact for both internal and external stakeholders, handling inquiries, and providing necessary information. Also requires excellent organizational and communication skills, as well as the ability to multitask and prioritize effectively.

Required Education/Experience/Certifications:

• Required: High School Diploma or GE

Preferred Education/Experience/Certifications:

• Preferred: Bachelor’s Degree
• Preferred: 2+ years Branch Management experienc

Oversee visitors to the branch and ensure a friendly, personal experience.
Ensure peak operations for the organization and implement preventive measures for potential issues.
Implement policies and procedures, measure outcomes against standards, and improve operational flow.
Coordinate internal and external resources and cultivate relationships with vendors.
Respond to requests and questions about branch operations.
Ensure branch efficiency by maintaining common areas, organizing procedures, handling correspondence, managing file systems, and overseeing supplies and equipment.
Oversee day-to-day branch activities as main point of contact in reception area, and keep management informed regularly via performance reports.
Provide direct administrative support as needed, including scheduling appointments, meetings, and events; booking travel; maintaining file systems; mailing and shipping packages; and updating contacts database and employee lists.
Oversee and maintain branch equipment for uninterrupted function, identify needs and acquire supplies, manage vendor relationships, and coordinate food deliveries when requested.
Manage all aspects of space/infrastructure planning (moves, additions, changes to workstations) and provide answers, resources, and solutions when requested.

Competencies:

• Good Communication
• Problem Solving
• Quick Decision Making
• Sense of Urgency
• Organization skills

Supervisory Responsibilities:
Yes
Work Environment:
Office
Physical Demands:
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds.

Required Education/Experience/Certifications:

• Required: High School Diploma or GED

Preferred Education/Experience/Certifications:

• Preferred: Bachelor’s Degree
• Preferred: 2+ years Branch Management experience

Travel Requirements
As needed
Other Duties
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
AAP/EEO Statement
Master’s Transportation is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, or any other status protected by federal, state, or local laws. Master’s Transportation is dedicated to the fulfillment of this policy regarding all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.