Branch Manager at Royal Bank of Canada

Ottawa, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

12 Jun, 26

Salary

0.0

Posted On

14 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Building Talent, Critical Thinking, Inspiring, Long Term Planning, Client Experience Management, Team Leadership, Talent Management, Sales Acquisition, Resource Allocation, Digital Enablement, Compliance Review, Coaching

Industry

Financial Services

Description

Job Description What is the opportunity? As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging market opportunities and act as an RBC Ambassador within the community you work in. Sharing common goals, purpose, vision, and values with other RBC partners, you build relationships and encourage collaboration across all roles, as well as steward digital enablement and multichannel usage. As a team leader, you support the ongoing development of staff through consistent routines to ensure a high level of employee capability and engagement. What will you do? Inspire, orchestrate, and pioneer superior retailing excellence to deliver a memorable client experience Deliver results and support new client acquisitions through multiple channels, including your own team and local partners Lead change and allocate resources to meet the needs of the community, growing sales, revenue, and market share Ensure high employee engagement through recruiting, talent management, development, and career planning Coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage Take appropriate actions to close gaps identified through operational, credit effectiveness, and compliance reviews and reports What do you need to succeed? Must-have: Mutual Funds accreditation (IFIC or CSC) and minimum 2 years of licensed mutual funds sales experience within the last 3 years Completed an acceptable mutual fund branch management exam offered by the CSI, or ability to write an exam within 4 months of start date Minimum 3 years in a people management role Entrepreneurial business acquisition mindset Ability to employ digital channels, drive client awareness, and ensure your team is enabling clients with RBC digital access Nice-to-have: Experience in both business and personal banking What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensation Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team Financial strength and strong brand to support your goals Job Skills Building Talent, Critical Thinking, Inspiring, Long Term Planning Additional Job Details Address: 90 SPARKS ST:OTTAWA City: Ottawa Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: PERSONAL & COMMERCIAL BANKING Job Type: Regular Pay Type: Salaried Posted Date: 2026-03-13 Application Deadline: 2026-03-20 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Responsibilities

The Branch Manager will lead the team to deliver superior retailing excellence and a memorable client experience, while also driving results through new client acquisitions across multiple channels. Responsibilities include leading change, allocating resources to meet community needs, and ensuring high employee engagement through development and coaching.