Branch Manager at Sunflower Bank NA

Albuquerque, New Mexico, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Mar, 26

Salary

0.0

Posted On

09 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Leadership, Customer Service, Teamwork, Management, Coaching, Communication, Decision Making, Interpersonal Skills, Problem Solving, Bank Operations, Performance Evaluation, Community Engagement, Financial Services, Relationship Building, Mathematical Proficiency

Industry

Banking

Description

Description At Sunflower Bank, we’re experiencing great growth. Since our founding in 1892, we've been committed to serving our communities and supporting the team members who make it all possible. As a full-service financial institution, we offer a full range of relationship-focused services to meet personal, business, and wealth-management financial objectives. Creating Possibility is not just our mission, it’s what we do every day for clients and associates. Learn more about Sunflower Bank at sunflowerbank.com. Sunflower Bank, N.A. is looking for an energetic, highly motivated individual to fill the position of Branch Manager at our Albuquerque, NM branch! Description: The Branch Manager oversees the branch’s retail growth and profitability. They are responsible for maximizing sales/production by coaching and developing staff, establishing and upholding legendary customer service, controlling expenses, coordinating the efforts of staff to ensure that functions are completed effectively, and all other various tasks involved in the overall operation of the branch. Responsibilities: Responsible for the corporate growth plan through branch deposit average balance increases, household increases, consumer lending base increases, deposit service fee increases, cross sale ratio, and partnering line of business referrals as well as engaging, motivating, and leading staff to act on and support these initiatives. Responsible for assisting all sales team initiatives which include weekly joint sales calls to grow business relationships other line of business leaders (e.g., Treasury management, Wealth Management, Commercial lenders, and Small business lenders). Act as team leader by representing the bank in a favorable light and actively participating in community events and activities. Is active in outside organizations. Hire, train, direct and communicate performance expectations clearly and frequently, evaluating employee performance – recommend promotions, transfers and salary adjustments; identify performance problems and take action to correct, including termination. Maintain highly qualified staff at the branch that adheres to the latest approved allocation. This includes management and placing a floater pool, if available. Develop and coach staff to provide legendary customer service to all customers and non-customers by upholding all customer service non-negotiables, e.g., greet customers with a sincere smile, appropriate use of handshake, learn and use customers’ names, process customer requests in a timely/accurate manner, take ownership of customer complaints and ensure resolution and customer satisfaction, provide sincere thank you and lead by example. Plan and assign daily goals, tasks and assignments assuring proper completion and follow-up, which may include performing the duties of subordinates. Daily monitoring and management of all office tasks including CTR, optical reports, NSF, Teller cash errors, FTE levels and payroll. Ensure branch adherence to all company policies and procedures. Act as a branch security representative and enforce the Security Policy. Education/Experience Preferred: Two to five years of similar or related experience; banking experience preferred; supervisory experience required. Must be able to relate well with others and build effective business relationships to successfully perform the job. Sound judgement and decision making skills. Proficiency with math calculations. Computer proficiency in a Microsoft Windows environment. Demonstrate excellent verbal, telephone and written communication skills. Sales ability and persuasiveness. Interpersonal skills to include a significant level of trust, diplomacy, courtesy and tact. Exceptional customers service, sales, leadership, teamwork and management skills. Working knowledge of bank operations. Ability to develop and achieve group goals in accordance with defined parameters. Pay is dependent on knowledge, skills, abilities, experience and location. Sunflower Bank Benefits People choose to “bank” with us, but for those we serve, we’re more than a bank. We strive to be the financial backbone of their lives, and we know that starts with our team. Our supportive culture empowers team members to grow and seize new opportunities. Like our namesake, the sunflower, we are: Rooted in Strength Propelled by Growth Individuals in a Great Whole Creating Possibility Community Focused Associates enjoy outstanding benefits, including: 401(k) Plan with 6% Match Health/Dental/Vision Insurance Company-paid Life Insurance Tuition Reimbursement Fitness Reimbursement Paid Time Off Volunteer Leave Paid Holidays Plus many more associate perks & incentives! If you qualify, apply online at www.sunflowerbank.com/careers. You’ve never worked anyplace like Sunflower Bank! EOE/AA: Minorities/Females/Disabled/Vets Open until filled; early application encouraged. This vacancy announcement may be used to fill similar positions within 90 days. If you are a California resident, you may be entitled to certain rights regarding your personal information, which is information that identifies, relates to, or could reasonably be linked with a particular California resident or household. Additional information about our data collection practices and location specific notices is available on our privacy policy.

Responsibilities

The Branch Manager oversees the branch’s retail growth and profitability, maximizing sales and production by coaching staff and ensuring legendary customer service. They are also responsible for hiring, training, and evaluating employee performance while maintaining adherence to company policies.