Branch Member Service Consultant 1 at American First Credit U

Eastvale, California, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Sep, 26

Salary

24.56

Posted On

02 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Cash Handling, Sales, Consumer Loan Knowledge, Communication, Word Processing, Spreadsheet Software, Multi-tasking, Financial Advisory, Account Opening

Industry

Financial Services

Description

Branch Member Service Consultant 1 (MSC 1) As an American First Associate, you’ll play a vital role in serving the community while enjoying a rewarding career. We are a $1.3 Billion financial institution located in Orange County looking for Branch Member Service Consultant with excellent customer service skills, initiative and a desire to work in a team setting. Position Summary As an Member Service Consultant (MSC) you can look forward to providing credit union products and services to new and existing Members in our Eastvale Branch located in Eastvale, CA. MSC is a universal role that delivers high quality service to both internal and external members with the ability to multi-task. A key element in this service delivery is to identify the member’s financial needs and recommend an appropriate credit union product. The MSC has initial contact with individuals requiring membership, account openings, account transactions and general customer service assistance. In addition, this position will also assist with teller duties. This position will also be required to produce a qualified volume of referrals while providing superior Member service. Salary Range: $19.64 To $24.56 Hourly The salary ranges for positions are based on current market industry studies as well as job evaluations. During the offer phase Management will determine the appropriate compensation within the compensation range based on experience, education and internal equity. Qualifications * One or more year’s experience in sales, cash handling and customer service. * Knowledge of consumer loan products. * Experience in a sales-oriented environment, preferably financial industry * Excellent communication and Member service advisory skills. * Proficient computer skills with working knowledge of word processing and spreadsheet software. * Ability to follow written and verbal instruction Schedule Onsite Full Time Position 40 hours a week Monday-Thursday 8:45 am-5:15pm Friday 9:45-6:15pm Safe and Secure Since 1952. At American First, our allegiance is to the Member. As a financial cooperative, owned entirely by Members, our goal is to provide the highest quality financial services at the lowest possible cost. We offer excellent benefits: medical, dental, vision, paid life, Long term disability and AD&D insurance, generous 401(K) plan with employer match, free banking and discounts on consumer loans, paid holidays, vacation, sick, flexible spending accounts, tuition reimbursement, special recognition programs and much more. To learn more about us, please visit us at https://www.amerfirst.org/JoinOurTeam.aspx We perform thorough background and credit check. American First Credit Union is an EEO/AA/Disability/Vets Employer

Responsibilities

Provide credit union products and services to members, including account openings, transactions, and general customer assistance. Identify member financial needs to recommend appropriate products and perform teller duties while generating referrals.