Y-Axis Jobs Logo
Send us feedback
telephone  +91 7670 800 001
Log in Sign up Try Premium
Branch Operational Specialist at Orrstown Bank
New Holland, Pennsylvania, United States -
Full Time

Start Date

Immediate

Expiry Date

22 Jan, 26

Salary

0.0

Posted On

24 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Risk Management, Cash Management, ATM Management, Client Experience, Decision Making, Communication, Interpersonal Skills, Cross-Selling, Coaching, Training, Judgement, Financial Services, Operational Review, Problem Solving, Client Needs Assessment, Service Support

Industry

Banking

Description
The Branch Operational Specialist will lead the critical operational tasks within the branch including, but not limited to: oversight of all internal risk processes/procedures, financial center cash management processes, ATM management, and the annual financial center operational review process.  This individual will support advanced paying/receiving duties and support the overall service/client experience. In addition, the Branch Operational Specialist will engage in basic conversational discovery with a client, aligning the needs of the client with the appropriate solution recommendation, client value recognition and commitment in a repeatable fashion to support their assigned goal attainment. The Branch Operational Specialist will possess good judgement and decision-making skills to ensure a sound balance of maintaining all areas of risk while also considering the client experience. A high school diploma or equivalent. A minimum of one (1) year experience in related banking positions as well as bank product and services training.  Six (6) months of experience in related banking positions as well as bank product and services training maybe considered with the completion of a post-secondary 4-year degree. Proficient reading, verbal and written communication, mathematical and interpersonal relations skills; adept at cross-selling bank products and services; possess the ability to competently coach and train new hires.
Responsibilities
The Branch Operational Specialist will oversee internal risk processes, cash management, ATM management, and operational reviews. They will also engage with clients to align their needs with appropriate solutions and support the overall client experience.