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Branch Operations Manager at Citi
Kowloon City, Hong Kong Island, Hong Kong S.A.R. -
Full Time

Start Date

Immediate

Expiry Date

05 Mar, 26

Salary

0.0

Posted On

05 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Process Efficiencies, Communication Skills, Diplomacy Skills, Team Management, Performance Evaluation, Training, Workflow Change, Reporting, Operations Support, Supervisory Responsibilities, Feedback, Hiring, Disciplinary Actions, Terminations, Quality Monitoring, Independence

Industry

Financial Services

Description
Improves process efficiencies in support of unit objectives. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Work generally affects own team as well as other closely related work teams. Responsible for providing support for operations activities in the Branch Channel segment Contribute to work flow or process change and redesign, and to form a basic understanding of the specific product or process May be accountable for regular reporting or process administration as an owner Provide indirect oversight to a small team of individual contributors Submit work to senior team members for review / approval Responsible for training team members, monitoring quantity and quality of work and providing feedback to employees on performance. Full supervisory responsibilities. including duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities. 2-5 years relevant experience Ability to work independently and as part of a team. Bachelor's/University degree or equivalent experience ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------
Responsibilities
The Branch Operations Manager is responsible for improving process efficiencies and providing support for operations activities in the Branch Channel segment. This role includes training team members, monitoring work quality, and overseeing daily tasks.