SDLMINORFERN ARE HIRING!
SDLMinorfern is looking for an experienced and eager Branch Operations Manager to support our Branch Manager in the Operations Departments of our Sheffield branch.
We are a respected and growing family business; known in our region as being a reputable and leading motor factor company – and we want you to join us!
If you have a knack for people management, thrive at multi-tasking and passion for leadership and organisation, then this may be the opportunity for you. You will be be accountable for the driving and warehouse teams, analysing performance and driving growth while ensuring all company values and policies are adhered to.
Each working week consists of 45 hours, made up of 5 x 8.5-hour days Monday to Friday. Between the hours of 7.30 and 6.00pm which includes an additional 5 hours on every alternate Saturday in accordance with the rota. You are entitled to a meal break of 30 minutes.
If you’re successful, we offer competitive benefits, such as:
- Pension scheme and 3% contributions after 3 months service
- Staff discount in our shops
- Access to a Health Cash Plan after a successful probation period where you can claim back money on things like dentists’ appointments or opticians’ checks
- Access to a benefits portal and many online discounts with major retailers, restaurants, local attractions, cinema tickets, holiday discounts, and much more
- Discounted gym memberships
- A death in service scheme
- 24-hour Employee Advice and Info Line
- Access to a 24/7 phone line for doctors’ advice, and an expert second opinion service
- Bonus schemes.
- Long service holidays
- Company branded uniform
We will also ensure you have ample opportunity to grow and develop both personally and professionally, but the greatest reward will be knowing you’re a part of a business which makes their customers happy every day.
KEY ACCOUNTABILITIES:
- Lead, coach and develop the Warehouse Operatives, Drivers, Logistic Supports and Logistic Co-ordinators.
- Manage resource requirements for the branch.
- Manage all warehouse operations using the warehouse management system ensuring that received stock is put away and efficiently stored to meet customer need.
- Ensure the delivery of customer orders evaluating adherence to SLAs.
- Problem-solve operational issues to mitigate risk to service disruption.
- Process Returns/Warranties in accordance with company procedure.
- Undertake warehouse operations or logistics tasks if required.
- Daily checks of delivery vehicles and preventative maintenance.
- Monitor and replenish fuel levels for the branch.
- Undertake employee performance reviews, check-ins and handle grievance proceedings.
KNOWLEDGE, SKILLS & EXPERIENCE:
Education / Qualification:
Essential:
Desirable:
- Leadership and management qualification (CMI/ILM or similar).
- Level 3 in Warehousing Management.
Work Experience:
Essential:
- Experience of leading, developing and coaching operational teams in a fast-paced environment.
- Ability to analyse data and implementing appropriate solutions to satisfy business need. Experience of working in a customer service focused environment.
- Experience representing the company and team on behalf of internal and external customers.
Desirable:
- Working knowledge of Warehouse Stock Management systems and processes.
Professional Skills:
Essential:
- Outstanding communication and interpersonal abilities with the ability to build rapport.
- Excellent organisational skills including the ability to prioritise.
- Can work under pressure and adapt to changing environments whilst maintaining a calm manner.
- Excellent attention to detail.
- Results driven and focused and a true problem solver.
- Competent with Microsoft Office 365 or similar.
Job Types: Full-time, Permanent
Pay: Up to £35,000.00 per year
Benefits:
- Company pension
- Employee discount
- On-site parking
Ability to commute/relocate:
- Sheffield S9 2QL: reliably commute or plan to relocate before starting work (required)
Experience:
- Microsoft Office (Especially Excel): 1 year (required)
- Resource Management: 1 year (required)
- People Management and Leadership: 1 year (required)
- Operational Team: 1 year (required)
- Analysis skills: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In perso
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