Branch Operations Quality Assessor

at  WeBuyCars

JOB SUMMARY:

The Operations Quality Assessor is responsible for conducting comprehensive audits across various operational areas within the branch. The role involves evaluating processes, identifying compliance issues, and ensuring that the branch adheres to company standards. The coordinator will also recommend improvements to enhance efficiency and maintain high-quality operations.

EDUCATION:

• Matric Certificate (Grade 12) is required.

• Further education in BCom or other business-related degree is advantageous.

  Experience:

• Experience in Operations or Auditing, preferably within the motor industry or a similar fast-paced environment.

SKILLS:

• Strong attention to detail and accuracy.
• Excellent organizational and time management skills.
• Effective communication and interpersonal skills.
• Ability to work independently and manage multiple tasks simultaneously.
• Proficiency in Microsoft Office Suite and audit management software.
• Valid Driver’s License.
  Work Environment: The Branch Operations Coordinator will primarily work on-site at various branch locations, requiring travel and flexibility in work hours

• Conduct daily branch visits to all We Buy Cars branches.
• Assess operational procedures and performance at each branch.
• Assign scores based on adherence to procedures.
• Write detailed reports tracking performances.
• Provide detailed feedback to the management team on branch performances.