Branch Operations Specialist at DOW Technologies

Montgomery Township, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Jun, 26

Salary

20.0

Posted On

04 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Warehouse Operations, Customer Support, Inventory Accuracy, Cycle Counts, Order Processing, Shipping Management, Freight Processing, Product Returns, Vendor Relations, Facility Maintenance, Product Knowledge, Transaction Processing, Attention To Detail, Organizational Skills, Microsoft Office, Forklift Experience

Industry

Wholesale

Description

Description Branch Operations Specialist DOW Technologies | Full-Time | Hourly (Non-Exempt) Pay Range $19-$21 per hour based on experience At DOW Technologies, our branches operate like small, high-performing teams. We move fast, support each other, and take pride in delivering an outstanding customer experience. If you enjoy staying active, being organized, and playing a key role in both operations and customer service, this could be a great fit for you. What You’ll Do This is a hands-on role that blends warehouse operations with customer support responsibilities. You’ll help keep product moving efficiently while ensuring customers receive knowledgeable, responsive service. On the Operations Side: Receive vendor shipments accurately and in a timely manner, following established procedures for inspection, sorting, labeling, and storage. Maintain inventory accuracy through cycle counts, proper bin location practices, variance reconciliation, and FIFO rotation. Process, pull, verify, and prepare customer orders for shipment with a high degree of accuracy. Load and unload deliveries from company vehicles and common carriers. Manage daily shipping operations to ensure orders are processed and dispatched efficiently. Process freight, ground shipments, and product returns in accordance with company and vendor guidelines. Maintain working relationships with shipping carriers and vendors. Monitor warehouse organization, space utilization, and supply levels. Ensure the warehouse remains clean, organized, secure, and compliant with safety standards. Support basic facility and equipment maintenance as needed. On the Customer Side: Assist customers at the counter and over the phone Learn our product lines and recommend solutions Process transactions accurately and efficiently Build relationships and help identify additional sales opportunities Requirements What We’re Looking For High School Diploma or equivalent Flexibility to work extended hours based on business needs. Forklift Experience Needed Experience in warehouse, distribution, retail, customer service, or sales preferred Strong attention to detail and organizational skills Comfortable in a fast-paced, team-oriented environment Positive attitude and strong work ethic Ability to safely and independently lift and move up to 100lbs with assistance Proficiency in Microsoft Office (Excel & Outlook required) Why DOW? Collaborative, team-driven environment Opportunity to learn products Equal Opportunity Employer Drug-free and smoke-free workplace If you’re someone who takes pride in accuracy, teamwork, and delivering great service — we’d love to meet you.

Responsibilities

This role blends warehouse operations, such as accurately receiving shipments, maintaining inventory via cycle counts, and processing customer orders, with customer support duties like assisting clients at the counter and over the phone. Responsibilities also include managing daily shipping, processing returns, and ensuring the warehouse remains clean and compliant with safety standards.