QUALIFICATIONS

EDUCATION/CERTIFICATION: Bachelor’s degree in related field
REQUIRED KNOWLEDGE: Complete knowledge and understanding of all aspects of customer service positions, understanding of policies and procedures of PBT as related to services provided and operation functions executed at branch, knowledge of management functions with regards to personnel and branch operational processes, complete understanding of loan products offered by PBT
EXPERIENCE REQUIRED: 6+ years banking experience including loan management preferred
2+ years of demonstrated leadership
SKILLS/ABILITIES: Attention to detail, strong written and verbal communication, multi-tasking, customer service, applied leadership, self-motivation, self-management, problem solving, organized, analytical, interpersonal, customer relationship building, time management, documentation, computer literacy, good independent judgment, leadership, product promotion and marketing, talent development and management, community relationship management

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

TALKING: Ability to speak effectively and communicate clearly
AVERAGE HEARING: Ability to hear average conversations at a standard level in an office environment around other customers and bank personnel
REPETITIVE MOTION: The employee is regularly required to type throughout the day
FINGER DEXTERITY: The employee is regularly required to use hands to type and maneuver a mouse
AVERAGE VISION: Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus with 20/20 vision (with or without the assistance of eyeglasses/contacts)
PHYSICAL STRENGTH: The employee must occasionally lift and/or move up to 20 pounds (unassisted) as well as stand, sit, bend, kneel, squat, and walk for long periods of time

MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

REASONING ABILITY: Ability to deal with a variety of variables under only limited standardization.
MATHEMATICS ABILITY: Strong numeric capabilities; Ability to add, subtract, multiply and divide in all units of measure using whole numbers and common fractions.
LANGUAGE ABILITY: Ability to read, analyze, and interpret documents. Ability to communicate clearly.

INTENT AND FUNCTION OF JOB DESCRIPTIONS

Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed job descriptions are an integral part of any effective compensation system.
All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.
Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law

ROLE

This position is responsible for the daily operation of the branch facility, personnel, and operational functions— ensuring that all policies and procedures are being followed. This position has loan authority and will market bank products including deposit accounts as well as retail and residential loans.

ESSENTIAL FUNCTIONS

This position is responsible for the following functions:

Manage daily operations of the bank

• Oversee Frontline Manager, Assistant Branch President (if applicable), Loan Officer, and Loan Support Specialist positions
• Coordinate the maintenance of the branch building and equipment to ensure safety of staff and customers
• Make hiring decisions for Frontline Managers and loan personnel and communicate with Human Resources to coordinate onboarding
• Collaborate with Frontline Manager to make hiring decisions for frontline staff
• Conduct performance assessments for Frontline Manager, Assistant Branch President (if applicable), Loan Officer, and Loan Support Specialist positions
• Coordinate with Human Resources to address employee behavioral and performance issues as needs arise
• Ensure branch security by coordinating branch opening and closing protocols and procedures, and by maintaining branch alarm systems and access

Manage financial portfolios

• Manage branch loan portfolio growth, delinquencies, and loan customer relations
• Manage branch deposit portfolio, overdrafts, and deposit growth
• Actively solicit new loan and deposit opportunities with new and existing customers
• Manage budget and review income statement

Develop community presence

• Foster positive relationships between bank and community by actively participating in community service
• Actively promote existing and new deposit and loan products in the community

Various other duties as assigned