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Branch Sales Officer at RAKBANK

, , United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

19 Jul, 26

Salary

0.0

Posted On

20 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales, Cross-selling, Operational Compliance, Business Continuity Management, Relationship Management, Financial Product Knowledge, Professionalism, Regulatory Compliance, Branch Operations

Industry

Banking

Description

Job Purpose: Manage branch service functions by delivering exceptional customer experiences, promoting cross-selling opportunities, and ensuring compliance with service standards and operational controls. Core accountabilities: * Execute branch tasks related to new business with accuracy and timeliness, ensuring excellent customer experience. * Promote and sell appropriate financial products to meet assigned sales targets. * Provide expert guidance and information to customers while upholding the Staff Code of Conduct. * Perform additional duties as assigned by the Line Manager to support branch operations. * Adhere to Business Continuity Management (BCM) protocols and undergo relevant training. * Foster relationships with internal departments and customers to support business objectives. * Strict compliance to the Branch Governance Charter and service standards. * Follow Operating Procedures and ensure consistent orientation to them. * Deliver assigned sales tasks with precision and within set timelines, ensuring excellent customer service. * Support branch operations under the supervision of the Line Manager, adhering to departmental policies, procedures, and regulatory requirements. * Maintain professionalism and provide excellent customer experience.

Responsibilities

The Branch Sales Officer is responsible for managing branch service functions, delivering exceptional customer experiences, and promoting financial products to meet sales targets. They must ensure strict compliance with operational controls, governance charters, and business continuity protocols.