Branch Sales Officer at RAKBANK

, , United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

03 Aug, 26

Salary

0.0

Posted On

05 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cross-selling, Customer Service, Financial Product Sales, Operational Control, Compliance, Relationship Management, Problem Solving, Technical Proficiency, Effective Communication, Attention To Detail

Industry

Banking

Description

About the Role Oversee branch service functions to deliver superior customer experiences, enhance cross-selling initiatives, and ensure adherence to defined service standards and operational controls. What You Will Be Doing * Execute branch activities related to new business accurately and within defined timelines, ensuring an excellent customer experience. * Actively promote and sell appropriate financial products to achieve assigned sales targets. * Provide accurate information and professional guidance to customers in line with the Staff Code of Conduct. * Support overall branch operations under the guidance of the Line Manager, adhering to departmental policies, procedures, and regulatory requirements. * Perform additional duties as assigned by the Line Manager to support effective branch functioning. * Ensure full compliance with the Branch Governance Charter, service standards, and operational controls. * Follow established Operating Procedures and maintain consistent adherence to them. * Deliver assigned sales and service tasks with precision and within agreed timelines. * Maintain a high level of professionalism while consistently delivering superior customer service. * Adhere to Business Continuity Management (BCM) requirements and participate in mandatory training programs. * Build and maintain effective working relationships with internal stakeholders and customers to support business objectives. What We Are Looking For Qualification * Bachelor’s degree or equivalent qualification. Experience * Operates within the bank’s sales strategy, compliance guidelines, and customer service standards. * Adheres to regulatory requirements, internal policies, and risk management protocols. Follows approved product programs, pricing structures, and promotional campaigns. * Behavioral Competencies: Fostering teamwork, building collaborative relationships, adaptability and resilience, team collaboration, result orientation, problem solving * Functional Competencies: Attention to detail, effective communication, technical proficiency, Initiative in the area of work for achieving sales.

Responsibilities

Oversee branch service functions to deliver superior customer experiences and drive cross-selling initiatives. Execute new business activities and ensure full compliance with operational controls and regulatory requirements.