Job ID: 26036
Location: Singapore, SG
Area of interest: Retail Banking
Job type: Regular Employee
Work style: Office Working
Opening date: 20 May 2025

JOB SUMMARY

Maximize new business / acquisition / referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment.

QUALIFICATIONS

NA

ABOUT STANDARD CHARTERED

We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

KEY RESPONSIBILITIES

• To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs / objectives.
• To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.
• In consultation with the Priority Banking team manager / Branch Manager / PTL, draw up monthly plans for achieving or exceeding sales targets to meet new business and customer acquisition goals.
• To participate in marketing and promotional activities for customer acquisition.
• To source and call on individual prospects.
• To provide quality, efficient after-sales services.
• To manage anti-attrition and retention of clients.
• To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.
• To solicit referrals from other parts of SCB eg. Relationship Managers from C&I, staff, etc.
• To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.
• To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.

ROLE SPECIFIC TECHNICAL COMPETENCIES

• Basic Sales experience
• Basic customer service experience
• Basic Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc).